Ekundayo Jacob
Bladensburg,MD
Summary
Dynamic professional with a strong work ethic and proven leadership skills, previously at Megavons Nigeria Limited. Successfully managed employee relations and streamlined HR processes, enhancing efficiency. Recognized for effective communication and decision-making abilities, ensuring high employee satisfaction and compliance with regulations. Adaptable and committed to continuous improvement in organizational performance.
Overview
14
14
years of professional experience
Work History
Independent Contractor
Instacart
09.2019 - Current
- Resolved client issues promptly, demonstrating excellent problem-solving skills and maintaining high levels of customer satisfaction.
- Coordinated pickup/drop-off schedules effectively to maximize earnings per hour worked while meeting customer expectations consistently.
- Navigated challenging routes and road conditions to ensure on-time deliveries without compromising safety standards.
- identified customers preferences through effective communication.
Human Resources Manager
Megavons Nigeria Limited
03.2013 - 06.2018
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
- Supervised performance evaluation process in line with the organisatonal goals and objectives.
- Organized training and development program for the staff based on organisational and individual needs.
- Supervised overall staff welfare, canteen services and organized end of the year parties.
Personnel Administrator
Moyeg Nigeria Limited
01.2011 - 02.2013
- Designed and implemented internal training for supervisors and other personnel.
- Cross-trained to cover other personnel staff duties to facilitate office management.
- Streamlined HR processes for increased efficiency and reduced administrative workload.
- Oversaw electronic processing to deliver appropriate paychecks and benefits to employees.
- Ensured adequate and up to date staff records.
Education
Master of Science - Industrial Relations And Personnel Management
University of Lagos
Lagos Nigeria03-2012
Bachelor of Science - Industrial Relations And Personnel Management
Lagos State University
Lagos Nigeria09-2008
Associate of Science - Industrial Relations And Personnel Management
Lagos State University
Lagos Nigeria09-2002
Skills
- Strong work ethic
- Self-motivation and discipline
- Safe driving practices
- Adaptable to change
- Effective communication
- Effective Leadership
- Decision making
- Interpersonal skill
Affiliations
- Associate Member of Chartered Institute of Personnel Management
- Member, Nigerian Institute of Management
Timeline
Independent Contractor
Instacart
09.2019 - Current
Human Resources Manager
Megavons Nigeria Limited
03.2013 - 06.2018
Personnel Administrator
Moyeg Nigeria Limited
01.2011 - 02.2013
Master of Science - Industrial Relations And Personnel Management
University of Lagos
Bachelor of Science - Industrial Relations And Personnel Management
Lagos State University
Associate of Science - Industrial Relations And Personnel Management
Lagos State University
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