Eladia Rivera
Egg Harbor City,NJ
Summary
Adept at enhancing engagement and comprehension through bilingual presentations at Greater Egg Harbor Regional High School District, I excel in maintaining confidentiality and providing exceptional customer service in English and Spanish. Skilled in document formatting and proofreading, I effectively manage sensitive information and support team efficiency with strong file management abilities.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Bilingual Secretary
Greater Egg Harbor Regional High School District
12.2022 - Current
- Assisted in the preparation of bilingual presentations, enhancing audience engagement and comprehension.
- Handled confidential information professionally, maintaining strict discretion when dealing with sensitive matters.
- Provided top-notch customer service to clients in both English and Spanish, resolving issues quickly and effectively.
- Maintained accurate records of phone calls, messages, and correspondence in both English and Spanish for easy reference by all staff members.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
Crossing Guard
Egg Harbor City Police Dept
03.2019 - Current
- Improved student safety by diligently monitoring crosswalks and directing traffic during school arrival and dismissal times.
- Contributed to a positive atmosphere around the school campus by greeting students and parents with enthusiasm each day.
- Collaborated with school administrators to identify potential safety hazards and develop strategies for addressing them.
- Enhanced community relations by courteously interacting with parents, students, and staff on a daily basis.
Property Manager
Natasha Multiservices Corp
01.2005 - Current
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
Lake Management
Egg Harbor City Police Dept
05.2020 - 09.2022
- Assisted in the organization and execution of special events at the lake, promoting community engagement and aquatic safety awareness.
- Contributed to overall team success by actively participating in staff meetings and offering valuable input based on personal experiences.
- Completed detailed incident reports after any emergency response, aiding in future risk assessment and prevention measures.
- Participated in ongoing skills development courses to stay current on best practices in aquatic safety and rescue procedures.
Education
High School Diploma -
Manuela Toro Morice
Caguas, Puerto Rico05.1996
Skills
- Fluent Bilingualism
- Document Formatting
- File Management
- Proofreading expertise
Languages
Spanish
Full Professional
Certification
- Licensed [Job Title] - [Timeframe]
Timeline
Bilingual Secretary
Greater Egg Harbor Regional High School District
12.2022 - Current
Lake Management
Egg Harbor City Police Dept
05.2020 - 09.2022
Crossing Guard
Egg Harbor City Police Dept
03.2019 - Current
Property Manager
Natasha Multiservices Corp
01.2005 - Current
High School Diploma -
Manuela Toro Morice
- Licensed [Job Title] - [Timeframe]
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