Elaha Naime
Stafford
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Fast&Fresh Pizza Grill
02.2022 - Current
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Planned team-building exercises to increase employee performance and job satisfaction.
- Increased sales revenues by promoting complementary products and educating customers about store promotions.
Team Leader
Mia's Beauty Salon
08.2021 - 09.2022
- Mentored and guided employees to foster proper completion of assigned duties.
- Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
- Built strong relationships with customers through positive attitude and attentive response.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
Receptionist Assistant
Cummins Technical Services Company
06.2019 - 07.2021
- Maintained order and cleanliness of reception area for professional and inviting atmosphere.
- Managed multi-line telephone system and greeted claimants during office visits.
- Prepared, collected and distributed outgoing and incoming mail and packages.
- Greeted numerous visitors, vendors and interview candidates.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered central telephone system and directed calls accordingly.
- Kept reception area clean and neat to give visitors positive first impression.
Education
BBA - All
Kardan University
Kabul Afghanistan01.2018
High School Diploma -
Malika Suraya
Kabul, Afghanistan06.2017
Skills
- Project Management
- Graphic Design
- Customer Relations
- Closing and Contract Negotiations
- Staff Supervision
- Business Administration
- Staff Training
- Time Management
- Staff Development
Languages
Turkish
Limited Working
Persian
Full Professional
Timeline
Assistant Manager
Fast&Fresh Pizza Grill
02.2022 - Current
Team Leader
Mia's Beauty Salon
08.2021 - 09.2022
Receptionist Assistant
Cummins Technical Services Company
06.2019 - 07.2021
BBA - All
Kardan University
High School Diploma -
Malika Suraya
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