Elaina Ascencio
Lancaster,CA
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
7
7
years of professional experience
Work History
Emergency Room Admitting
Antelope Valley Medical Center
Lancaster, CA
07.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Proved successful working within tight deadlines and a fast-paced environment.
Office Assistant
City of Lancaster
Lancaster, CA
05.2019 - 10.2024
- Managed office communications and correspondence to ensure efficient information flow.
- Coordinated meetings and events, preparing agendas and supporting materials for attendees.
- Maintained organized filing systems, improving document retrieval efficiency and accuracy.
- Streamlined scheduling processes to optimize resource allocation across projects.
- Led administrative support initiatives that enhanced operational workflows within the office.
- Supported financial operations, processing invoices and payments, contributing to timely and accurate financial reporting.
Customer Relations Manager
Toyota of Lancaster
Lancaster, CA
09.2021 - 02.2023
- Led customer service initiatives to enhance client satisfaction and loyalty.
- Developed training programs for staff to improve customer interaction skills.
- Implemented feedback systems to gather insights and address customer concerns effectively.
- Resolved escalated issues, ensuring timely and effective solutions for clients.
- Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
- Handled complaints, provided appropriate solutions, and alternatives within appropriate timeframes and followed up to achieve resolution.
Education
Bachelor of Science - Kinesiology
California State University, Bakersfield
Bakersfield, CA01-2021
Bachelor of Science - Kinesiology
California State University, Bakersfield
Bakersfield, CA01-2021
Associate of Science - Sports Medicine
College of The Canyons
Valencia, California, CA01-2018
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Computer skills
Timeline
Emergency Room Admitting
Antelope Valley Medical Center
07.2024 - Current
Customer Relations Manager
Toyota of Lancaster
09.2021 - 02.2023
Office Assistant
City of Lancaster
05.2019 - 10.2024
Bachelor of Science - Kinesiology
California State University, Bakersfield
Bachelor of Science - Kinesiology
California State University, Bakersfield
Associate of Science - Sports Medicine
College of The Canyons