Summary
Overview
Work History
Education
Skills
Timeline
Generic

Elaina Barger

Austin,IN

Summary

Detail-oriented Quality Control Technician adept at reviewing materials and finished items for compliance with specifications and standards. Skilled in reporting and problem-solving with a history of making a positive impact on operations.

Overview

8
8
years of professional experience

Work History

Quality Assurance Technician

Morgan Foods
02.2023 - Current
  • Updated inspection journals and daily summary logs with quality-related data.
  • Inspected finished products for overall quality and adherence to [Type] specifications.
  • Adjusted, repaired and replaced defective parts and materials.
  • Implemented process improvements to increase productivity in quality assurance operations.
  • Performed standard first article inspections and random sampling inspections to verify adherence to customer standards.
  • Routinely tested products to align temperature, specifications, and ingredient levels with best practices and quality standards.
  • Addressed non-conformance issues, pausing production to correct errors.
  • Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
  • Helped uncover and fix production problems in order to reduce overall defect rates.
  • Achieved quality assurance operational objectives by preparing and implementing production, productivity and customer-service standards.
  • Analyzed test data to determine performance and reliability of materials
  • Evaluated samples against standards by completing measurements, visual inspections, and other established tests.
  • Fixed identified issues to improve workflows.
  • Fixed identified issues to increase productivity and boost workflows.
  • Monitored product standards and quality-control programs.
  • Analyzed quality and performance data to support operational decision-making.
  • Completed deviation forms and recorded findings of inspection process, collaborating with quality team members and department managers to implement procedural remedies.

Seamer Operator

Morgan Foods
11.2022 - 01.2023
  • Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
  • Fed raw materials and components into semi-automated machines according to production needs.
  • Set up machines to start production cycles and controlled machine settings.
  • Assisted with equipment startups and machine installation tasks.
  • Performed equipment tests, calibrations and repairs to keep machines running smoothly and prevent malfunctions.
  • Drafted reports detailing machine production outputs and material quantities.
  • Recognized upset conditions, determining cause, and took appropriate corrective action.
  • Operated technical and mechanical equipment and adjusted machine settings according to work cycles.

Server

Huddle House
05.2018 - 11.2019
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Cultivated warm relationships with regular customers.
  • Served food and beverages promptly with focused attention to customer needs.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Increased sales significantly by upselling higher-end products to customers.
  • Inspected dishes and utensils for cleanliness.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Processed orders and sent to kitchen employees for preparation.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Seated customers in timely manner by managing reservations and waitlists skillfully.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Answered customers' questions, recommended items, and recorded order information.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Sorter

Amazon
10.2015 - 02.2016
  • Sorted and clearly marked products with indicators for grade or acceptance-rejection status.
  • Utilized sorting systems to sort items fast and accurately.
  • Followed company policies and procedures to produce consistent work results.
  • Maintained cleanliness and order of conveyor belt and sorting line areas to reduce safety risks.
  • Examined products for imperfections and defects.
  • Followed safety protocols while handling hazardous materials.
  • Worked collaboratively with colleagues in fast-paced environment to meet tight deadlines for sorting.
  • Stacked items according to weights, sizes, types, and picking priorities.
  • Monitored product quality at all stages of production process.
  • Inspected items for damage or defects before sorting as part of quality control process.
  • Assessed and sorted items into containers or designated areas according to classification, size, and condition.
  • Followed safety procedures and used protective gear to prevent injury and maintain safe working environment.

Education

No Degree - Nursing

Galen College of Nursing
Louisville, KY

Skills

  • Customer Service
  • Problem-Solving Skills
  • Conduct Monitoring
  • Data Analysis
  • Samples Comparison
  • System Corrections
  • Corrective Actions
  • Routing Inspections
  • Quality Assurance
  • Quality Assurance Requirements
  • Quality Assurance and Control
  • Maintaining Clean Work Areas
  • Sound Decision-Making Abilities
  • Testing Procedures
  • Trend Tracking
  • Testing Protocols
  • Calibration Standards
  • Compliance Assurance
  • Correction Action Planning
  • Quality System Implementation
  • Verbal and Written Communication
  • Production Optimization
  • Documentation Skills
  • Internal Audits
  • Specification Understanding
  • Materials Analyses
  • Strategic Planning
  • Standards Interpretation
  • Equipment Inspection
  • File Management
  • LabWare LIMS
  • Lab Equipment Maintenance
  • Analytical Thinking
  • Test Result Analysis
  • Collaboration Skills
  • Communication Proficiency
  • Post-Resolution Follow-Ups
  • Random Sampling
  • Establishing and Enforcing Policy
  • Inspection Reports
  • National Instruments LabVIEW
  • Electronic Measurement Devices
  • Quality Improvement
  • Line Checking
  • Raw Material Testing
  • Production Scheduling
  • Application Testing
  • Technical Documentation
  • Process Quality Review
  • Technical Reporting
  • Safety Protocols
  • Production Line Observation
  • Performance Testing
  • Safety Procedures
  • Reading Comprehension
  • Duty Assignments
  • Auditing
  • Calibration

Timeline

Quality Assurance Technician

Morgan Foods
02.2023 - Current

Seamer Operator

Morgan Foods
11.2022 - 01.2023

Server

Huddle House
05.2018 - 11.2019

Sorter

Amazon
10.2015 - 02.2016

No Degree - Nursing

Galen College of Nursing

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Elaina Barger