Summary
Overview
Work History
Education
Skills
Timeline
Generic

Elaina Budu

Richmond,VA

Summary

Motivated individual with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.

Overview

1
1
year of professional experience

Work History

Barista

Coal Mine Coffee
01.2024 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Maintained regular and consistent attendance and punctuality.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.

Cashier

Great Harvest Bread Co.
10.2023 - 01.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.

Server

Darden Restaurants, Olive Garden
03.2023 - 12.2023
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Organized and detail-oriented with a strong work ethic.

Education

High School Diploma -

Monacan High School
Richmond, VA
05.2023

Skills

  • Friendly and outgoing
  • Team Player
  • Cash Handling
  • Opening and closing duties
  • Active listener
  • Cleanliness
  • Exceptional customer service
  • Adaptive and creative
  • Espresso machine operation
  • POS Systems
  • Coffee machinery
  • Coffee expertise
  • Professional Demeanor
  • New Hire Training
  • Up-selling
  • Customer Service
  • Attention to Detail
  • Problem-Solving
  • Reliable and Dependable
  • Cleaning and sanitizing
  • Active Listening
  • Flexible Schedule
  • Relationship Building
  • Conflict Resolution
  • Resolving Complaints
  • Coffee and Tea Preparation

Timeline

Barista

Coal Mine Coffee
01.2024 - Current

Cashier

Great Harvest Bread Co.
10.2023 - 01.2024

Server

Darden Restaurants, Olive Garden
03.2023 - 12.2023

High School Diploma -

Monacan High School

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Elaina Budu