Elaina Jimenez
Bloomington,IN
Summary
Creative Master Hair Designer with nearly 30 years in the Cosmetology industry known for high productivity and efficiency in client satisfaction. Excellent in communication, adaptability, and ensuring each design aligns with individual preferences . Dedicated to long-term relationships with clients and high-quality beautification.
Overview
28
28
years of professional experience
1998
1998
years of post-secondary education
1
1
Certification
Work History
Master Hair Designer
Hair International Day Dpa
Bloomington, IN
07.1997 - Current
- Specialties: Haircutting. Haircoloring- anything from natural looks to multi-dimensional, fashion color, and correctives. Hairstyling- I work exclusively with KENRA products and CHI tools to give my clients the best suitable style to help make them look and feel their best.
- Offer client intakes with verbal consultations to create a hair look personalized by inspiration and innovation.
- Hairapist: I listen to my clients joys and celebrate their milestones and sorrows with extended empathy. I help them by being a voice of reason, build their confidence, and guide their questionable actions.
- Maintain up-to-date knowledge of trends in haircutting, coloring, and styling techniques through continuing education courses, hair shows in state and out of state, and social media platforms.
- Build my personal clientele through motive of self promotion, word of mouth, creative incentives and social media presence.
- Help salon with inventory orders, price products with markup conversion, stock shelves, dust and organize, end of year inventory assessment.
- Help with salon chores: towels, clean shampoo station, dryer stations and maintain personal work station.
- Occasional assistant to manager/ owner: I have been known to help with interviewing potential new employees in the hiring process. I facilitate staff onboarding from time to time. Meet with the owner to strategize salon concepts and present information to the team in a staff meeting.
- Opening/ closing duties: Open til with previous day amount. Check out clients with all forms of payment throughout the day. Close the til, logging all transactions from the day and assessing cash/ debits credits/ tips dispersed to find balance.
- In salon training: took lead on training newbies to the industry in various courses that I orchestrated on my own.
- Sales: educate my clients on professional hair care and suggest products to help them achieve and re-create their hairstyle.
Cashier and sales
Bath & Body Works
Bloomington
11.2011 - 12.2014
- Assisted customers over the phone regarding product information.
- Sales floor: greeted customers, pitched gift ideas, promoted sales events, helped customers with selection of their perfect body care or home fragrance, re-stocked shelves.
- Resolved customer complaints with professional mannerism.
- Cash register: grouped products to help customers receive the better incentives at checkout, promoted point of purchase sales, tendered cash and debit/ credit transactions accurately and efficiently.
- Worked 3rd shift from time to time to help out with plan-o-grams and stocked shelves with inventory, organized all stock, compacted all boxes.
- Maintained cleanliness of checkout area including countertops, registers, and floors.
Education
Bedford North Lawrence High School
Bedford, INSome College (No Degree) - General Studies
Ivy Tech Community College
Bloomington, INSkills
- Customer service
- Current trend
- Inventory management
- Sales techniques
- Staff training
- Team collaboration
- Problem solving
- Time management
- Conflict resolution
- Creative thinking
- Emotional intelligence
- Fashion show experience
- Advanced coloring techniques
- Versatility
- Flexibility
- Multi-tasking
- Salon management
- Editorial hair styling
- Color correction skills
- Social media marketing
- Continuing education
- Strong communication skills
- Men's grooming expertise
- Knowledge of hair products
- Appointment scheduling proficiency
- Sanitation and sterilization
- Customized hair consultations
- Client retention strategies
- Reliability
- Analytical thinking
- Cash register operation
- Relationship building
- Strong manual dexterity
- Product sales
Certification
- Indiana Professional License Agency: Cosmetology License- July 1997
- American Board of Certified Haircolorists- November 2002
Timeline
Cashier and sales
Bath & Body Works
11.2011 - 12.2014
Master Hair Designer
Hair International Day Dpa
07.1997 - Current
Bedford North Lawrence High School
Some College (No Degree) - General Studies
Ivy Tech Community College