Elaina Knoll
Cape Coral,FL
Summary
Entry-level Manicurist versed in both manicures and pedicures who is enthusiastic about building a career in the nail industry. Flexible, adaptable and outgoing. Trained graduate of Florida Academy and licensed in Florida. Special creative skills in nail art and creative designs. Focused on bringing a high level of care, precision and comfort to every client. Skilled in acrylic, gel, and natural nail care techniques.
Overview
11
11
years of professional experience
Work History
House of Omelets
08.2023 - 10.2023
Assistant Manager
Tropical Smoothie Cafe
09.2012 - 09.2017
- Held the position of the assistant manager
- Performed duties such as, prep work, catering and store events
- Handled customer service issues and complaints
- My duties also included scheduling, payroll, ordering supplies and inventory
Customer Service Representative/Technical Support
Alorica
08.2016 - 12.2016
- Provided technical support over the phone for a variety of products sold by Costco
- Effectively followed every policy and procedure
- Delivered excellent customer service and a positive attitude to every person
Sales Associate
Ross
04.2015 - 02.2016
- Worked as a cashier where I provided an excellent customer service experience
- Worked on the sales floor stocking and keeping the isles neat and orderly and helping as many customers as possible
- Worked in the stockroom where I unloaded the truck and sorted all of the items on the truck
- I had a complete knowledge of all store policies and was successfully able to carry them out
- Ended up leaving to give birth came back and then left for the second time because I was in school
Team Member
Target(Cafe and Starbucks)
07.2013 - 05.2014
- Worked as a cashier and on the sales floor helping customers
- Worked in the Target Cafe and the Starbucks inside of the store
- Excellent customer service and organizational skills
Education
Nail Technician - Nail Technician
Florida Academy
Fort Myers, FL11-2024
High School Diploma -
Florida Virtual School
05-2012
Skills
- Friendly, Positive Attitude
- Excellent Communication
- Attention to Detail
- Flexible and Adaptable
Timeline
House of Omelets
08.2023 - 10.2023
Customer Service Representative/Technical Support
Alorica
08.2016 - 12.2016
Sales Associate
Ross
04.2015 - 02.2016
Team Member
Target(Cafe and Starbucks)
07.2013 - 05.2014
Assistant Manager
Tropical Smoothie Cafe
09.2012 - 09.2017
Nail Technician - Nail Technician
Florida Academy
High School Diploma -
Florida Virtual School
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