Elaina Miller
Lansdale,PA
Summary
Organized student with a strong work ethic, ability to master new skills, and success in fast-paced settings. Pursuing flexible part-time employment while continuing studies. Focused on boosting community satisfaction and service quality.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Pet Care Coordinator
North Penn Animal Hospital
Lansdale, PA
04.2021 - 08.2024
- Monitored inventory levels and ordered additional supplies as needed.
- Facilitated communication between different departments in order to resolve issues quickly.
- Delegated work to staff, setting priorities and goals.
- Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.
- Reviewed employees' work to check adherence to quality standards and proper procedures.
- Cared for hospitalized animals under direction of veterinarian staff.
- Observed behavior of patients to detect symptoms of illness or injury.
- Recorded patient histories, patient observations, treatments, and medications administered.
- Performed administrative tasks related to filing paperwork and scheduling appointments.
- Maintained cleanliness of facility by performing daily cleaning tasks such as sweeping, mopping, vacuuming, and scrubbing floors.
- Prepared food for animals according to instructions from veterinarian or pet owners.
- Developed relationships with pet owners through regular follow-up communication.
- Calculated payments by keeping accurate daily log of time spent with dogs, detailing activities and services provided.
- Conducted regular audits of patient records to ensure accuracy of data entered into system.
Food Server Assistant
Outback Steakhouse
Lansdale, PA
09.2024 - Current
- Assisted servers in delivering food and drinks to tables.
- Provided silverware, napkins, condiments, and other items requested by customers.
- Bussed dishes from tables to the kitchen dishwashing area.
- Followed health codes when handling food or beverages.
- Answered customer inquiries about menu items or specials of the day.
- Communicated with cooks regarding any special requests from customers.
- Provided assistance to server staff when needed during peak hours.
- Responded quickly to customer complaints or issues with professionalism.
- Effectively multitasked within fast-paced environment.
Education
Associate of Science - Criminal Justice/Computer Networking/Cybersecurity
Montgomery County Community College
Blue Bell, PA05-2026
High School Diploma -
North Penn Senior High School
Lansdale, PA06-2022
Skills
- Information Collection
- Customer service and assistance
- Animal feeding and medication administration
- Telephone Etiquette
- Employee Training
- Billing and Invoicing
- Client Relationships
- Cleaning
- Food Preparation
- Menu knowledge
- Food presentation
- Safe Food Handling
Certification
- Currently working on PA Notary license
Timeline
Food Server Assistant
Outback Steakhouse
09.2024 - Current
Pet Care Coordinator
North Penn Animal Hospital
04.2021 - 08.2024
Associate of Science - Criminal Justice/Computer Networking/Cybersecurity
Montgomery County Community College
High School Diploma -
North Penn Senior High School
- Currently working on PA Notary license
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