Elaina Petersen

• Greeted and checked in patients, updating patient information in computer system.
• Answered incoming calls, responding to inquiries from patients and other medical offices.
• Handled administrative duties such as filing documents, printing reports, scanning files.
• Processed referrals for specialist care when requested by physicians or patients.
• Coordinated meetings with pharmaceutical representatives.
• Collaborated with medical offices and companies to gather resources for patients

• Maintained a clean, organized and stocked work station.
• Assisted in the preparation of food items such as salads, sandwiches, and desserts.
• Provided exceptional customer service by responding to customer inquiries promptly and professionally.
• Greeted incoming guests with friendly smile and provided knowledgeable service.

• Built strong relationships with client to deliver emotional support and companionship.
• Assisted with daily living activities, running errands and household chores
• Engaged client in meaningful conversation, socialization and activity while providing personal care assistance. • Helped client manage money, pay bills and shop for groceries or personal items.
• Supported client with mental support and physical activities to accomplish quality of life and sustain needs

I started at the UofO with sophomore standing credits from dual credit courses in high school. I completed two years in total with intent to return to obtain to degree.