Elaina Rodriguez
Irvine,CA
Summary
High-energy professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Licensed Beauty Advisor
Sephora
Mission Viejo, CA
09.2024 - Current
- Tasked with customer service
- Help promote beauty products and services
- Explain the service menu and benefits for each client
- Book and Rebook appointments both in person and on the phone
- Follow State Board Guidelines
- Preform Makeup and Waxing services
- Follow proper safety and sanitation guidelines
- Created a positive shopping experience for each customer through effective communication skills.
Shift Lead Barista
Starbucks Franchise, Aviands, California State University of Monterey Bay
Seaside, CA
08.2018 - 03.2020
- Tasked with customer service
- Receiving, recording, and making all drink orders with accuracy
- Bussing and cleaning tables and maintaining a safe and sanitary workspace
- Cleaning and stocking prep daily
- Replenishing products throughout the shift
- Stocking, organizing, and displaying products and supplies from shipments
- Assist with inventory count and merchandising
- Promoted to Shift Lead within six months
- Training all new hires in company policies and protocols
- Managed groups of employees
Hostess/Server Partner
Islands Restaurant
Irvine, CA
02.2016 - 04.2022
- Tasked with customer service
- Receiving and recording all guest food and drink orders accurately; especially food allergies and dietary constraints
- Bussing and cleaning tables and maintaining a safe and sanitary workspace
- Supervise all to-go orders from guests and third-party delivery partners
- Helping servers run food and drinks, as well as taking down food orders
- Cleaning and stocking prep daily
- Promoted to Server Partner after one year
- Training all new hires in company policies and protocols
Server/Server Trainer
Atria Senior Living of Woodbridge
Irvine, CA
07.2020 - 01.2021
- Tasked with resident room service
- Receiving and recording all resident food and drink orders accurately; especially food allergies and dietary constraints
- Bussing and cleaning tables and maintaining a safe and sanitary workspace, especially with COVID-19 protocols
- Supervise all room order deliveries
- Cleaning and stocking prep daily
- Promoted to Server Trainer after four months
- Training all new hires in company policies and protocols
- Managed groups of employees
Server/Server Trainer
Woodbridge Terrace of Irvine, Kisco Senior Living
Irvine, CA
01.2021 - 10.2023
- Tasked with resident room service
- Receiving and recording all resident food and drink orders accurately; especially food allergies and dietary constraints
- Bussing and cleaning tables and maintaining a safe and sanitary workspace, especially with COVID-19 protocols
- Supervise all room order deliveries
- Cleaning and stocking prep daily
- Promoted to Server Trainer after two months
- Training all new hires in company policies and protocols
- Managed groups of employees
Server
Urban Seoul 2.0
Irvine, CA
06.2022 - 10.2023
- Tasked with customer service
- Receiving and recording all food and drink orders with accuracy
- Bussing and cleaning tables to maintain a safe and sanitary workspace
- Supervising all to-go orders from guests and third-party delivery partners
- Stocking and prepping daily
- Training all new hires in company policies and protocols
Education
Associate in the Arts - Business Administration
Irvine Valley College
Irvine, CA05.2023
Certification of Completeion - 600 hr. Esthetician Program
SABA Beauty School
Lake Forest, CA05.2023
Highschool Diploma -
University High Schol
Irvine, CA06.2017
Skills
- Experience in beauty industry and retail
- Excellent customer service skills
- Proficient in Microsoft Office
- Proficient in Google Docs
- Proficient in analytical thinking
- Creative problem-solving
- Disciplined in task management
- Self-motivated
- Detail-oriented
- Adaptable
- Quick to master new programs and procedures
Certification
California State Board of Barbering and Cosmetology, Esthetician
References
Available upon request
Timeline
Licensed Beauty Advisor
Sephora
09.2024 - Current
Server
Urban Seoul 2.0
06.2022 - 10.2023
Server/Server Trainer
Woodbridge Terrace of Irvine, Kisco Senior Living
01.2021 - 10.2023
Server/Server Trainer
Atria Senior Living of Woodbridge
07.2020 - 01.2021
Shift Lead Barista
Starbucks Franchise, Aviands, California State University of Monterey Bay
08.2018 - 03.2020
Hostess/Server Partner
Islands Restaurant
02.2016 - 04.2022
Associate in the Arts - Business Administration
Irvine Valley College
Certification of Completeion - 600 hr. Esthetician Program
SABA Beauty School
Highschool Diploma -
University High Schol
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