Elaina Rodriguez
Lake Jackson,TX
Summary
Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.
Overview
3
3
years of professional experience
Work History
Fashion Associate
Walmart
lake jackson, TX
02.2025 - 09.2025
- Assisted customers by providing fashion advice and product information.
- Organized merchandise displays to enhance visual appeal and accessibility.
- Maintained inventory levels by restocking shelves and managing stockroom.
- Processed transactions accurately at the cash register with attention to detail.
- Collaborated with team members to create a welcoming shopping environment.
- Informed customers of upcoming sales, promotions, and special events.
- Collaborated with other associates to ensure customer satisfaction.
- Kept up-to-date on current fashion trends and advised customers accordingly.
Shift Manager
Sonics Drive In
Kingwood, Texas
03.2023 - 01.2025
- Supervised daily operations to ensure consistent service quality and efficiency.
- Trained and mentored team members on best practices and customer service standards.
- Managed inventory levels, ensuring adequate stock for busy shifts.
- Scheduled staff shifts to optimize coverage during peak hours and events.
- Resolved customer complaints promptly to maintain satisfaction and loyalty.
- Monitored cash handling procedures to ensure accuracy and accountability.
- Developed and maintained positive working relationships with staff, customers, and vendors.
- Monitored store operations to ensure compliance with company policies and procedures.
Education
GED -
Brazosport College
Lake Jackson, TXSkills
- Visual merchandising
- Inventory management
- Customer service
- Professional demeanor
- Friendly and helpful
- Multitasking
- Basic mathematics
- Order fulfillment
- Cash handling
- Sales promotion
- Communication skills
- Attention to detail
Languages
Spanish
Professional
English
Native/ Bilingual
Timeline
Fashion Associate
Walmart
02.2025 - 09.2025
Shift Manager
Sonics Drive In
03.2023 - 01.2025
GED -
Brazosport College