Summary
Overview
Work History
Education
Skills
Timeline
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ELAINE ALECUSAN

CHICAGO,IL

Summary

Learning and Development professional with extensive leadership experience in staff development, process and productivity improvements, performance management, and curriculum design. Currently working toward a Professional Certificate in Data Analysis learning SQL and R languages. Driven by a desire to learn and challenge myself professionally & athletically.

Overview

13
13
years of professional experience

Work History

Training Manager

Guaranteed Rate
06.2017 - Current
  • Implemented a new onboarding training curriculum and plan to increase loan officer productivity
  • In the last 12 months, oversaw training program for 4 company acquisitions with over 300 loan officers
  • Established new relationships with senior-level leadership to support the rollout of 5 new product launches
  • Oversee material update process leading to 65% of educational courses being updated over the last 12 months to better apply adult learning principles and theory as well as instructional design
  • Manage a team of 5 licensed trainers who are responsible for live facilitation as well as the development of eLearning (Articulate) training content and maintenance.
  • Assist with LMS management, Cornerstone, and building reports based on business and team needs
  • Previously pipeline and operations management Funded 2,173 mortgage applications in 2020 supporting 12 direct reports, over $500m in volume.

Territory Sales Manager

2XU
03.2015 - 06.2017
  • Increased sales by 15% YOY for 9 state Upper Midwest territory. Activated custom product partnership with the top account that increased event sales at the Chicago Marathon by 10%, producing top margins among competitors
  • Formerly managed B2B sales operations, $1.5 million annual volume, and eCommerce customer service teams, $3 million volume, within US corporate office o Built product forecasts based on performance data analysis for top 20 specialty retail accounts
  • Communicated regularly with territory, regional, and strategic managers for daily support and strategic planning for accounts.

RETAIL ASSISTANT MANAGER

Road Runner Sports
06.2010 - 03.2015

Education

Bachelor of Science - Business Administration, Marketing

The Ohio State University
Columbus

Skills

  • Teamwork and Collaboration
  • Analytical and Critical Thinking
  • Adult Learning Theories
  • Training Methods
  • Strategic Goals
  • Strategic Planning
  • Active Listening

Timeline

Training Manager

Guaranteed Rate
06.2017 - Current

Territory Sales Manager

2XU
03.2015 - 06.2017

RETAIL ASSISTANT MANAGER

Road Runner Sports
06.2010 - 03.2015

Bachelor of Science - Business Administration, Marketing

The Ohio State University

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ELAINE ALECUSAN