ELAINE B. HIGGINS

• Designed and implemented tailored programs to meet individual needs and interests.
• Supervised staff and volunteers, managing budgets for optimal resource allocation.

Fostered recovery-oriented environment for individuals affected by mental illness.

Collaborated with departments and organizations to enhance support services.

Raised funds through stakeholder collaboration to support program initiatives.

Developed events that increased awareness and generated financial support for programs.

• Led cross-functional teams in developing innovative solutions to complex problems.
• Maintained accurate records ensuring compliance with state and federal regulations.

• Negotiated vendor contracts for repairs, maintenance services, and property needs.
• Conducted inspections of residential properties to ensure compliance with ordinances.
• Developed annual property budgets by analyzing income statements and expenses.
• Organized community events to foster member relationships and involvement.
• Coordinated with maintenance staff and contractors for efficient operations.
• Supervised installation and upkeep of machinery, ensuring safety compliance.
• Managed over 30 staff members, assigning duties based on skillsets.
• Conducted training sessions on safety protocols for maintenance personnel.

• Spearhead the staffing, performance, completion, and documentation of all facility operations throughout multiple locations including electrical, painting, plumbing, HVAC, mechanical equipment, roofing, carpentry, landscaping, janitorial, housekeeping, kitchen, demolition, and security.
• Develop and manage maintenance and capital budgets; coordinate and oversee vendors; monitor and inspect facility, grounds, and equipment; ensure fire safety code compliance; direct freight services; prepare monthly management reports; and perform permitting and licensing functions.
• Facilitate campus tours and teambuilding events; oversee donor relations, volunteers, and special projects; and cultivate strong community partnerships and alliances.
• Ensure compliance with state licensing, national accreditation standards, building codes, Covid, health, safety, and PPE standards and requirements.
• Designed, coordinated, and directed the transformation of a 'less-than-stellar' facility and grounds into a highly-efficient, modernized, and esthetically-pleasing campus.
• Manage Food Service USDA federal program with accountability for purchasing, monthly reporting, and certifying fulfillment of federal guidelines and reimbursement protocols.
• Partnered in launching Blue Zone program with a focus on healthy eating habits for students, staff, and families; established 10-week menu that targeted the prevention of childhood obesity.
• Recognized for excellence in job performance, continuous improvement efforts, reducing lighting costs by 8%, decreasing water usage, upgrading antiquated security system, cutting vendor spend by 10%, and delivering projects within budget and time constraints 98% of the time.

• Managed 750+ successful high-end design and construction projects with oversight for performance management, training, inventory control, facilities, forecasting, budgeting, permitting, and regulatory compliance.
• Created customized interior design plans; produced 3D renderings to accurately document design concepts, layout, and scale; managed residential homes; and coordinated décor for multiple design styles with specialties in industrial, rustic, and coastal.
• Hired, coordinated, and directed architects and contractors throughout the structure, construction, and remodeling of countless projects.
• Conceived, developed, and executed multiple systems and processes that enhanced quality, efficiency, productivity, and safety.
• Collaborated with building inspectors to ensure and certify 100% code compliance.
• Commended for high customer satisfaction ratings, outstanding client reviews, and excellent client retention/referral rate.