Elaine Calabrese
Summary
Dynamic food service professional with extensive experience at Chuck's BBQ, excelling in customer service and food safety. Proven ability to enhance kitchen productivity and ensure customer satisfaction through effective communication and time management. Skilled in safe food handling and complaint resolution, consistently delivering exceptional dining experiences.
Reliable Cashier providing friendly, individualized service in store-front parlors and shops. Coordinated front desk manager with excellent multitasking and customer service skills. Flexible team member with experience preparing personal food orders, restocking inventory and operating cash registers.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Food Preparation Worker
Chuck's BBQ
02.2024 - Current
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Guaranteed customer satisfaction by quickly delivering orders.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
- Packaged and stored food products following proper handling and preservation methods.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Maintained organization in kitchen to keep track of multiple tasks and prepare meals correctly.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Organized and re-stocked various stations and self-service items.
- Demonstrated punctuality and reliability in consistently arriving for scheduled shifts to meet service demands.
- Managed time to juggle multiple meal preparations simultaneously and complete job duties on time.
- Supported kitchen team by being responsive and pitching in to complete tasks.
- Monitored and maintained required food temperatures for safety.
- Prepared sandwiches, salads and other specialty items according to customer specifications.
- Assisted in setting up and breaking down kitchen stations.
- Maintained high personal grooming standards and uniform presentation.
- Pushed, pulled and transported large loads and objects.
- Maintained composure and work quality while under stress.
- Followed food safety practices and sanitation guidelines.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Operated food slicers, grinders and chopper in accordance with safety guidelines.
- Lifted and carried heavy materials.
- Cleaned and maintained work areas, equipment and utensils.
Food Expeditor
Chuck's BBQ
02.2024 - Current
- Maintained kitchen productivity, guaranteeing timely preparation, and serving of dishes in alignment with customer specifications.
- Organized dining area based on reservations, minimizing waiting times.
- Trained new expeditors and food runners according to company policies and standards.
- Assisted preparation of food plates, overseeing quality, and appearance.
- Played key role in bolstering high-end dining experience by optimizing resources allocation.
- Confirmed proper placement of products and side items while implementing special instructions.
- Engaged in suggestive selling and other sales techniques.
- Assisted wait staff with timely food delivery and guest requests.
- Established rapport with customers by providing friendly and attentive service.
- Addressed customer complaints and inquiries to verify satisfaction.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Offered product samples, answered questions and helped customers find items.
- Provided attentive service and proactively assessed guest needs.
- Assisted customers with carry-out service.
- Monitored food and beverage supplies, assisting with restocking when needed.
- Collaborated with other dining room and bar staff to facilitate efficient service.
Cashier
Chipotle
10.2021 - 12.2023
- Resolved customer complaints independently or with aid of supervisor.
- Operated and sanitized kitchen and food preparation equipment.
- Assisted counter staff in packing ready orders and distributing to customers.
- Provided customers with information on specials and discount deals.
- Made change and issued receipts or tickets to customers for each transaction.
- Cleaned and organized condiment and beverage stations to maintain tidiness.
- Collected trash and empty trays from empty tables to maintain clean and tidy dining area.
- Completed order entries and verified correctness with customers to reduce post-order errors.
- Demonstrated excellent multitasking skills, balancing customer orders and requests to maintain satisfaction.
- Counted and balanced cash drawer at beginning and end of shift to reduce errors and theft.
- Provided beverage cups and condiments to increase customer convenience
- Utilized proper PPE and followed food-preparation safety and sanitation guidelines to reduce risks.
- Engaged customers to help create superior food and beverage experience.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Processed refunds and exchanges in accordance with company policy.
- Worked with floor team and managers to meet wide range of customer needs.
- Learned duties for various positions and provided backup at key times.
- Maintained current knowledge of store promotions and highlighted sales to customers.
Education
High School Diploma -
Delta High
Crestwood, ILSkills
- Surface sanitation
- Food assembly
- Dish preparation
- Ingredient preparation
- Knife skills
- Safe food handling procedures
- Drawer balancing
- Product restocking
- Cash handling
- Returns processing
- Credit and cash transactions
- Customer service excellence
- Team collaboration
- POS system operations
- Online orders preparation
- Clear communication
- Complex Problem-solving
- Complaint resolution
- Refunds and exchanges
- Order packaging
- Merchandise restocking
- Time management skills
- Stress tolerance
- Punctual and reliable
- Hospitality and accommodation
- Safe food handling
- ServSafe certification
- Verbal and written communication
Certification
- ServeSafe Certification - 7/2025
Languages
English
Native or Bilingual
Interests
- Enjoying the art of baking and pastry-making, experimenting with recipes
- Enjoy hobbies that combine physical activity with outdoor exploration
- Crafting and DIY Projects
- Fashion and Style
- Creating digital artwork using software like Photoshop, Illustrator, or Procreate
- Drawing and Painting
- Digital Art and Animation
Timeline
Food Preparation Worker
Chuck's BBQ
02.2024 - Current
Food Expeditor
Chuck's BBQ
02.2024 - Current
Cashier
Chipotle
10.2021 - 12.2023
High School Diploma -
Delta High
Similar Profiles
Shelly LanzShelly Lanz
Catering Coordinator at Chuck's Fresh Market (Chuck's Produce & Street Market)Catering Coordinator at Chuck's Fresh Market (Chuck's Produce & Street Market)
Chaitanya GheewalaChaitanya Gheewala
Line Cook at Chuck's Roadhouse Bar & GrillLine Cook at Chuck's Roadhouse Bar & Grill
Miles JordanMiles Jordan
Assistant Manager at Chuck's ProduceAssistant Manager at Chuck's Produce
Azuriah IrbyAzuriah Irby
Food Preparation Worker /Food Server (volunteer) at Gil Vergara Calderón (UMOM Family Shelter)Food Preparation Worker /Food Server (volunteer) at Gil Vergara Calderón (UMOM Family Shelter)
Maygen SimpsonMaygen Simpson
Food Runner, Food Preparation Worker at BJ's Restaurant & BrewhouseFood Runner, Food Preparation Worker at BJ's Restaurant & Brewhouse