Elaine Collet
Des Moines,IA
Summary
Strong leader and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
18
18
years of professional experience
Work History
DIRECTOR OF VOLUNTEER ENGAGEMENT
Greater Des Moines Habitat for Humanity
Des Moines
11.2019 - Current
- Cultivated relationships with key sponsors concerning volunteer investment, and enhancing community engagement initiatives
- Spearheaded innovative approaches to resource allocation and strategic planning by implementing Service Enterprise Initiative only 11% of non-profits are certified in across the nation
- Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance and accountability
- Conduct trainings with staff in construction, retail, and lending services, improving culture, performance and efficiency
- Utilized Salesforce software for data reporting and projecting future trends, informing decision-making processes
- Managed project rollout of VolunteerLocal registration platform involving multiple departments, ensuring successful implementation
- Enhanced cross departmental collaboration through regular communication, goal setting, and program evaluations
- Trained and guided team members to maintain high productivity and performance metrics to ensure 10,000 yearly volunteer occurrences were met
COORDINATOR OF SPECIAL EVENTS AND VOLUNTEERISM
Boys & Girls Clubs of Central Iowa
Des Moines
03.2014 - 11.2019
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered for 4-5 large annual special events, enhancing brand visibility and engagement
- Coordinated volunteer management, including policy development, recruitment, training, and evaluation
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed for federal Child and Adult Care food grant program
- Collaborated with other non-profit partners to develop strategic programming aligning with the organization's objectives, fostering a unified approach toward shared goals of addressing food insecurity
- Enhanced volunteer tracking by implementing comprehensive database, which allowed for real-time updates and adjustments
OUTREACH DIRECTOR
Farm Safety Just For Kids
Urbandale
09.2013 - 12.2013
- Recruited, hired, and managed Outreach Coordinators in six different states, overseeing farm safety and health presentations
- Created handbooks and training materials, ensuring consistency and effectiveness of outreach efforts
- Managed event records, monetary contributions, and IRS information for a network of 100 farm safety chapters throughout the US
- Developed network relationships with industry professionals to enhance community awareness and promote services
WEB ACCOUNT MANAGER
The Stelter Company
Des Moines
05.2011 - 09.2013
- Collaborated closely with designers and editors to develop websites featuring research-driven marketing content
- Managed a diverse clientele of 400+ clients across the Midwest and Northeast regions ensuring timely communication and effective problem resolution concerning project timelines
- Implemented regular account reviews to identify areas of improvement to ensure optimal performance and client satisfaction.
- Collaborated with sales team to identify potential upsell opportunities and expand client base.
COMMUNITY PROJECTS SPECIALIST
Central Place/SE Polk Schools
Pleasant Hill
05.2006 - 05.2011
- Created and managed various program plans, timelines and budgets targeting the needs of students, families, and community members, guided by local presenting issues and data analysis
- Secured funding for community programs through grant writing initiatives
- Championed the adoption of administrative managed website that increased brand awareness of community programming
- Successfully increased volunteer participation from 150 volunteers to 650 volunteers annually, resulting in up to 4,300 hours of community service
Education
Bachelor of Arts - English
Simpson College
Indianola, IA05.2004
Skills
- Strategic Planning
- Strong relationship building abilities
- Verbal and written communication
- People Management
- Project Management
- Issues Resolution
- Hiring and Retention
- Experience with Salesforce and other CRM systems
Professional Development
- Volunteer Engagement Cabinet, United Way of Central Iowa, 01/01/21, Present
- Volunteer Managers of Central Iowa Board, Volunteer Managers of Central Iowa, 01/01/15, 12/31/17
- Board Member, Pleasant Hill Chamber of Commerce, 01/01/10, 12/31/12
Timeline
DIRECTOR OF VOLUNTEER ENGAGEMENT
Greater Des Moines Habitat for Humanity
11.2019 - Current
COORDINATOR OF SPECIAL EVENTS AND VOLUNTEERISM
Boys & Girls Clubs of Central Iowa
03.2014 - 11.2019
OUTREACH DIRECTOR
Farm Safety Just For Kids
09.2013 - 12.2013
WEB ACCOUNT MANAGER
The Stelter Company
05.2011 - 09.2013
COMMUNITY PROJECTS SPECIALIST
Central Place/SE Polk Schools
05.2006 - 05.2011
Bachelor of Arts - English
Simpson College