Elaine Collet
Des Moines,IA
Summary
Strong leader and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
18
18
years of professional experience
Work History
DIRECTOR OF VOLUNTEER ENGAGEMENT
Greater Des Moines Habitat for Humanity
11.2019 - Current
- Cultivated relationships with key sponsors concerning volunteer investment, and enhancing community engagement initiatives
- Spearheaded innovative approaches to resource allocation and strategic planning by implementing Service Enterprise Initiative only 11% of non-profits are certified in across the nation
- Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance and accountability
- Conduct trainings with staff in construction, retail, and lending services, improving culture, performance and efficiency
- Utilized Salesforce software for data reporting and projecting future trends, informing decision-making processes
- Managed project rollout of VolunteerLocal registration platform involving multiple departments, ensuring successful implementation
- Enhanced cross departmental collaboration through regular communication, goal setting, and program evaluations
- Trained and guided team members to maintain high productivity and performance metrics to ensure 10,000 yearly volunteer occurrences were met
COORDINATOR OF SPECIAL EVENTS AND VOLUNTEERISM
Boys & Girls Clubs of Central Iowa
03.2014 - 11.2019
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered for 4-5 large annual special events, enhancing brand visibility and engagement
- Coordinated volunteer management, including policy development, recruitment, training, and evaluation
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed for federal Child and Adult Care food grant program
- Collaborated with other non-profit partners to develop strategic programming aligning with the organization's objectives, fostering a unified approach toward shared goals of addressing food insecurity
- Enhanced volunteer tracking by implementing comprehensive database, which allowed for real-time updates and adjustments
OUTREACH DIRECTOR
Farm Safety Just For Kids
09.2013 - 12.2013
- Recruited, hired, and managed Outreach Coordinators in six different states, overseeing farm safety and health presentations
- Created handbooks and training materials, ensuring consistency and effectiveness of outreach efforts
- Managed event records, monetary contributions, and IRS information for a network of 100 farm safety chapters throughout the US
- Developed network relationships with industry professionals to enhance community awareness and promote services
WEB ACCOUNT MANAGER
The Stelter Company
05.2011 - 09.2013
- Collaborated closely with designers and editors to develop websites featuring research-driven marketing content
- Managed a diverse clientele of 400+ clients across the Midwest and Northeast regions ensuring timely communication and effective problem resolution concerning project timelines
- Implemented regular account reviews to identify areas of improvement to ensure optimal performance and client satisfaction.
- Collaborated with sales team to identify potential upsell opportunities and expand client base.
COMMUNITY PROJECTS SPECIALIST
Central Place/SE Polk Schools
05.2006 - 05.2011
- Created and managed various program plans, timelines and budgets targeting the needs of students, families, and community members, guided by local presenting issues and data analysis
- Secured funding for community programs through grant writing initiatives
- Championed the adoption of administrative managed website that increased brand awareness of community programming
- Successfully increased volunteer participation from 150 volunteers to 650 volunteers annually, resulting in up to 4,300 hours of community service
Education
Bachelor of Arts - English
Simpson College
Indianola, IA05.2004
Skills
- Strategic Planning
- Strong relationship building abilities
- Verbal and written communication
- People Management
- Project Management
- Issues Resolution
- Hiring and Retention
- Experience with Salesforce and other CRM systems
Professional Development
- Volunteer Engagement Cabinet, United Way of Central Iowa, 01/01/21, Present
- Volunteer Managers of Central Iowa Board, Volunteer Managers of Central Iowa, 01/01/15, 12/31/17
- Board Member, Pleasant Hill Chamber of Commerce, 01/01/10, 12/31/12
Timeline
DIRECTOR OF VOLUNTEER ENGAGEMENT
Greater Des Moines Habitat for Humanity
11.2019 - Current
COORDINATOR OF SPECIAL EVENTS AND VOLUNTEERISM
Boys & Girls Clubs of Central Iowa
03.2014 - 11.2019
OUTREACH DIRECTOR
Farm Safety Just For Kids
09.2013 - 12.2013
WEB ACCOUNT MANAGER
The Stelter Company
05.2011 - 09.2013
COMMUNITY PROJECTS SPECIALIST
Central Place/SE Polk Schools
05.2006 - 05.2011
Bachelor of Arts - English
Simpson College
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