Summary
Overview
Work History
Education
Skills
Affiliations
Certification
References
Timeline
Generic

Elaine Cressall

Friant,CA

Summary

Efficient medical secretary and administrative assistant with background in managing front office operations, patient scheduling, and record-keeping within healthcare settings. Skilled in maintaining confidentiality of patient information, improving office workflows, and supporting clinical staff with administrative tasks. Demonstrated ability to enhance patient satisfaction through effective communication and organizational skills. Made impactful contributions to previous workplaces by streamlining appointment processes and reducing waiting times for patients.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Biomedical technician

Fresenius Kidney Care
05.2018 - Current
  • Performed preventative maintenance and emergency repairs on Fresenius 2008T machines, Water Purification systems, and Dialysate solutions mixers
  • Successfully oversaw building maintenance operations through collaboration with external contractors.
  • Ensured accuracy and compliance by conducting regular audits of facility logs
  • Ensured timely availability of required medical supplies by efficiently managing order processes.
  • Provided technical support to clinical staff regarding operation of medical equipment and devices.
  • Troubleshot technical problems, malfunctions, or faults with medical equipment and devices.
  • Provided training sessions to clinical staff on the proper use of newly installed medical equipment.
  • Work flexible hours, including weekends and holidays, to meet business needs.

Unit Secretary

Fresenius Kidney Care
11.2006 - 05.2018
  • Provided comprehensive training to all secretaries in our locality.
  • Managed patient schedule for clinic visits as well as travel arrangements.
  • Maintained excellent phone etiquette while handling multiple lines of communication.
  • Collaborated effectively with a diverse range of individuals and institutions in the healthcare industry such as physicians, RNs, patient care technicians, hospitals, transportation services, and patient support services.
  • Efficiently managed the creation and maintenance of patient records.
  • Assisted with admitting processes including completing forms, obtaining signatures and verifying insurance coverage.
  • Monitored and ordered office and medical supplies to maintain inventory levels.

Lead Package Handler

ABX Air INC.
10.2001 - 12.2006
  • Served as a supervisor responsible for aircraft and semi-truck loading
  • Proficient in sorting boxes and express envelopes
  • Successfully completed training and received certification for aircraft weights and balances, push back/wing walk procedures, handling hazardous materials as well as operating forklifts and pallet jacks.
  • Ensured compliance with postal regulations regarding hazardous materials handling.
  • Communicated effectively with supervisors regarding any logistical issues.

Education

Associate of Science Degree - Health Care Administration

San Joaquin Valley College
02.2007

High School Diploma -

Buchanan High School
Clovis, CA
06.2000

Skills

  • Reliability
  • Self Motivation
  • Equipment Troubleshooting
  • Preventive Maintenance
  • Effective Communication
  • Training and mentoring
  • Adaptability
  • Inventory Management
  • Time Management
  • Teamwork and Collaboration
  • Attention to Detail

Affiliations

Enjoy reading books and trying new recipes

Certification

  • Fresenius 2008 K, K2, K@Home and T machine Level 1
  • Fresenius 2008 K, K2, K@Home and T Machine Trouble Shooting
  • Fresenius Aqua B Service Technician
  • MarCor CWP Service Technician

References

References available upon request.

Timeline

Biomedical technician

Fresenius Kidney Care
05.2018 - Current

Unit Secretary

Fresenius Kidney Care
11.2006 - 05.2018

Lead Package Handler

ABX Air INC.
10.2001 - 12.2006

Associate of Science Degree - Health Care Administration

San Joaquin Valley College

High School Diploma -

Buchanan High School

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Elaine Cressall