Elaine Dacres

Recruit & manage food, commodity & service vendors by negotiating complex business terms for
revenue generation opportunities.
Generated $192 million in sales with earnings of $30 million for 2021.
Implemented automation strategies for office operations, correspondence management, schedule
coordination and recordkeeping with office assistants to apply instructional strategy to include
measurable learning objectives.
Manage & monitor vendor contracts to detect non compliance of terms and deficient returns by
organizing proactive resolutions.
Identified market product demands and customer trends to bring in new customers and retain
existing ones for sustainable profits.
Monitor financial performance of each vendor to ensure accountability, transparency and successful
collaboration for profitable results.

Managed store employees successfully in fast-paced environment through proactive communication
and positive feedback.
Coached employees of product specifications, sales incentives, merchandising and promotional
strategies to significantly increase sales & customer satisfaction ratings.
Developed organizational structure to outline direct rules, roles and responsibilities.
Compiled & analyze sales, income & gross profit report to educate staff of maintaining a healthy
monthly budget within the financial plan.
Reduced supply expenses, cut production costs and lowered financial expenditures to increase
bottom line.
Maximized sales and minimized shrinkage through implemented effective financial strategies.
Maintained proper product levels and inventory controls for merchandise and organized backroom
to facilitate effective ordering and stock rotation.

• Cultivates direct channels of collaborative relationships with bank personnel to ensure all signature cards are updated in timely manner
• Responsible for reconciliation of multiple bank accounts to guarantee there are zero variances and/or error
• Developed systematic prompt to increase efficiency when opening and closing multiple bank accounts incrementally by eliminating oversights
• Assemble and accumulate, in Microsoft Excel, real data for daily reports to fund corporate accounts
• Update banking information for various facilities to allocate and maintain cost efficiencies
• Analyze and evaluate operational needs to incorporate substantial and long-term solutions
• Streamlined banking refund process to be executed by less personnel resulting in bottom-line increase
• Reconciled and reported operational asset discrepancies found in accounting records to prepare for annual audit

• Analyzed, evaluated, and processed property, auto and public liability claims for a first contact resolution with agents and claimants
• Authorized and dispersed payments in excess of thousands of dollars for various claim types
• Designed & Implemented new operating claim system from MS Dos system; enhancing the claim process
• Acted as liaison and legal counsel for parties involved in claims by communicating findings researched, including the dynamics of claims, to conclude each claim
• Processed general journal voucher (GJV) entries to assist with account reconciliation analysis ensuring financial balancing
• Created and maintained SOP's for claim policies and regulations for approvals
• Investigated & verified data for settling claims to ensure all details are valid by following company procedures
• Developed training materials for claim system and processes to assist with the training of new hire; increasing claim knowledge comprehension
• Negotiated & audited Public Liability settlements to ensure each claim is within company compliance
• Synthesized data into comprehensive quarterly written reports for management

• Organized all general journal voucher (GJV) entries, perform analysis on account records and reconcile all statements at month-end
• Used accounting systems such as Integrated General Ledger Accounting Systems (IGLAS), Report Management & Distribution System (RDMS) and Microsoft Excel & Access
• Created departmental forms and developed job aids to document duties and responsibilities
• Crossed trained with Cash Manager to assist with analyzing budgetary needs and daily funding request
• Archived operational financial data, in detailed repository, for future budget forecasting

• Provided severely delinquent customer accounts with payment resolution options
• Prepared and submitted detailed summary reports of all account activities to senior personnel
• Interpreted, applied, and explained applicable codes, policies, and procedures to customers concerning their accounts
• Established, managed, and organized The Exchange Credit Program newsletter, The Credit Line Newsletter in MS Publisher & Adobe Photoshop enabling associates with current event information