Elaine Daner
Las Vegas,NV
Summary
Proven track record in enhancing healthcare practices at Sharp Healthcare, specializing in HIPAA compliance and interdisciplinary collaboration. Spearheaded quality improvement initiatives, significantly reducing hospital readmissions. Excelled in creating a safe, supportive environment for mental health clients, demonstrating exceptional crisis intervention skills and a commitment to professional development.
Overview
2023
2023
years of professional experience
1
1
Certification
Work History
Utilization Review Coordinator
Sharp Healthcare
- Streamlined workflows within the department by developing tools and resources aimed at improving consistency in utilization review practices.
- Ensured compliance with regulatory guidelines by maintaining accurate documentation and records for all utilization review activities.
- Reduced hospital readmissions by implementing effective discharge planning and ensuring appropriate post-acute care.
- Managed complex cases involving multiple medical conditions, coordinating care among various specialists while adhering to strict timelines for decisionmaking.
Unit Clerk
University of Nevada
- Provided excellent customer service while responsibly managing sensitive patient data in accordance with HIPAA guidelines.
- Maintained a clean and organized work environment, supporting infection control measures within the healthcare facility.
- Documented updates to patient information in medical charts while maintaining HIPAA compliance protecting confidentiality of records.
- Arranged discharges and patient transportations.
Mental Health Counselor
Sharp Healthcare
10.2015 - 05.2022
- Established a safe environment for clients to openly discuss their thoughts, feelings, experiences, and concerns without fear of judgment or retribution.
- Continually updated professional knowledge by attending conferences, trainings, and workshops related to advancements in the field of mental health counseling.
- Reduced crisis intervention needs by proactively monitoring patient progress and adjusting treatment approaches as necessary.
- Provided crisis intervention services during emergencies, deescalating situations and connecting individuals with appropriate resources for ongoing support.
Unit Clerk
Sharp Healthcare
10.2015 - 05.2022
- Answered unit calls and took messages for healthcare staff to maximize team productivity.
- Answered multi-line telephone system, provided information, and directed calls.
- Handled incoming calls professionally, providing relevant information or transferring inquiries as needed to maintain efficient communication channels within the unit.
- Prepared admissions charts and scanned records.
Education
Associate of Science - Human Biology
National University
La Jolla, CA04.2019
Skills
- HIPAA Compliance
- Quality Improvement
- Healthcare regulations
- Interdisciplinary Collaboration
Accomplishments
- Achieved Lean 6 sigma yellow belt title
- Cerner super user
- Documented and resolved auditing.
- Collaborated with the team in the development of new procedures regarding Cerner and Epic.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- Created staffing assignments for approximately 23 staff members per day.
Certification
- Certified Professional in Healthcare Quality (CPHQ) - National Association for Healthcare Quality.
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Mental Health Counselor
Sharp Healthcare
10.2015 - 05.2022
Unit Clerk
Sharp Healthcare
10.2015 - 05.2022
- Certified Professional in Healthcare Quality (CPHQ) - National Association for Healthcare Quality.
Utilization Review Coordinator
Sharp Healthcare
Unit Clerk
University of Nevada
Associate of Science - Human Biology
National University
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