Summary
Overview
Work History
Education
Skills
Timeline
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Elaine Gonzales

Stockton,Ca

Summary

Compassionate and driven Healthcare professional seeking an entry-level position to utilize strong communication skills and passion for patient care to provide exceptional service and contribute to the success of a healthcare organization.

Overview

15
15
years of professional experience

Work History

Assistant Clinical Supervisor/RN Case Manager

SILVERLINE HOME HEALTH
08.2023 - Current
  • Reviews and assures consistency with the Comprehensive SOC OASIS Assessment and Plan of Care along with ensuring the discipline frequency correlates with the assessment data
  • Reviews charts for quality of care rendered, i.e., orders followed, appropriate contacts with physicians and other disciplines
  • Collaborated with team members to translate respective treatment plans into measurable steps and benchmarks for continuous monitoring.
  • Derived strategies to address identified problem areas based on direct observation or collected clinical data.

Intake Supervisor

BLC Careway Home Health
03.2022 - 08.2023
  • Collected, verified, recorded and processed client demographics, insurance payments, and referral information.
  • Enhanced office productivity by handling high volume of callers per day.
  • Completed intake assessment forms and filed clients' charts.
  • Documented patient medical information, case histories, and insurance details to facilitate smooth appointments and payment processing.
  • Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.

Technical Auditor

Perpetual Care Home Health San Ramon
05.2018 - 02.2022
  • Participating in and conducting regular chart audits including all OASIS submissions, clinical documentation and coordinating ongoing monitoring of activities

Intake Coordinator

St. Jude Home Health Agency
03.2017 - 05.2018
  • Documented patient medical information, case histories, and insurance details to facilitate smooth appointments and payment processing.
  • Completed intake assessment forms and filed clients' charts.
  • Communicated with referral sources, physicians, and associated staff to check documentation for proper signatures.
  • Collected, verified, recorded and processed client demographics, insurance payments, and referral information.
  • Answered phone calls and provided new clients with required paperwork to initiate service.

Medication Technician

Aegis Assisted Living and Memory care
12.2009 - 12.2016
  • Unpacked, sorted, counted, and labeled all incoming medications to keep optimum inventory levels.
  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.

Education

Bachelor of Science In Nursing -

Holy Angel University
Philippines
03.2009

Skills

  • Extensive background in health care organization policy and procedure
  • Exceptional familiarity with hospital rules and regulations
  • Superior skills in educating patients in self-care programs and tasks
  • Outstanding proficiency with medical products and equipment
  • Excellent skills in patient health needs and problems evaluation
  • Strong organizational and problem-solving skills
  • Good oral and written communication skills
  • High physical stamina for working long or multiple consecutive shifts

Timeline

Assistant Clinical Supervisor/RN Case Manager

SILVERLINE HOME HEALTH
08.2023 - Current

Intake Supervisor

BLC Careway Home Health
03.2022 - 08.2023

Technical Auditor

Perpetual Care Home Health San Ramon
05.2018 - 02.2022

Intake Coordinator

St. Jude Home Health Agency
03.2017 - 05.2018

Medication Technician

Aegis Assisted Living and Memory care
12.2009 - 12.2016

Bachelor of Science In Nursing -

Holy Angel University

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