Elaine Green
Horton,KS
Summary
Detail-oriented professional with strong cash handling and customer service skills. Proven ability to efficiently manage cash transactions and provide timely assistance to customer inquiries.
Overview
5
5
years of professional experience
Work History
Bingo Cashier, Floor walker, Caller
Sac and Fox Casino
Powhattan, Kansas
01.2024 - Current
- Processed cash transactions for bingo players efficiently and accurately.
- Verified player identification to ensure compliance with gaming regulations.
- Assisted players with inquiries about games and payouts promptly.
- Collaborated with team members to ensure smooth game operations.
- Trained new cashiers on procedures and customer service standards.
- Maintained accurate records of transactions and reconciled cash drawers regularly.
- Performed daily cash drawer balancing procedures at the beginning and end of shift.
- Greeted customers and provided information regarding bingo rules and regulations.
- Provided excellent customer service while interacting with guests in person.
Front Desk Receptionist
Kickapoo Tribal Office
Horton, Kansas
07.2022 - 09.2023
- Welcomed visitors and directed them to relevant staff, enhancing guest experience.
- Managed multi-line phone system, directing calls to relevant departments.
- Scheduled appointments and maintained calendar for office personnel.
- Organized and maintained reception area to ensure positive first impressions.
- Handled confidential information with discretion and professionalism at all times.
- Managed incoming calls, redirecting to appropriate personnel and taking messages for efficient communication.
- Greeted customers warmly and made them feel welcome.
Front Desk Receptionist
Kickapoo Housing Authority
Horton, Kansas
01.2021 - 07.2022
- Handled payment processing, issuing receipts and accurate change to ensure customer satisfaction.
- Provided administrative support by filing documents, photocopying, and scanning materials to maintain organized records.
- Processed incoming and outgoing mail for timely distribution to support daily operations.
Education
High School Diploma -
Riverside Indian School
Anadarko, OK05-2005
Skills
- Cash handling
- Cash drawer reconciliation
- Customer inquiries
- Customer relationship management
- Team leadership
Timeline
Bingo Cashier, Floor walker, Caller
Sac and Fox Casino
01.2024 - Current
Front Desk Receptionist
Kickapoo Tribal Office
07.2022 - 09.2023
Front Desk Receptionist
Kickapoo Housing Authority
01.2021 - 07.2022
High School Diploma -
Riverside Indian School