Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Receptionist
Elaine Hall

Elaine Hall

Jacksonville,FL

Summary

Outgoing, upbeat, reliable and eager to try new things.

Overview

36
36
years of professional experience

Work History

Assistant Bar Manager

AmVets Post 312/post 2000
02.2015 - 02.2024
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Assisted servers with specialty drinks orders by preparing on-demand items without delay.
  • Cultivated a loyal customer base by delivering exceptional service experiences, resolving complaints promptly, and soliciting feedback for continuous improvement efforts.
  • Collaborated with the Bar Manager in setting sales targets, budgeting, forecasting, and expense control measures.
  • Fostered a positive work environment by providing ongoing support, training, and mentoring to bar staff.
  • Ensured smooth operations during peak hours with effective staff scheduling and delegation of tasks.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.

Owner/Operator

Elaine Hall's Cleaning Service
02.2002 - 07.2023
  • Managed day-to-day business operations.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Managed daily operations for optimal efficiency, streamlining processes to reduce costs.

Manager

Olde World Restaurant
01.1988 - 05.2007
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Onboarded new employees with training and new hire documentation.
  • Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
  • Led change management initiatives to drive organizational transformation without compromising employee morale or productivity levels.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Established team priorities, maintained schedules and monitored performance.

Education

Charlotte High School
Punta Gorda, FL
06.1981

Skills

  • Health and safety
  • Training staff
  • Product presentation
  • Social Media Marketing
  • POS System Operation
  • Ordering Supplies
  • Sales Promotion
  • Customer Relationship Building
  • Team Leadership
  • Outgoing Personality
  • Training and mentoring
  • Organizational ability
  • Responsible Alcohol Service
  • Rule Enforcement
  • Mixology expertise
  • Customer Service
  • Reliable and Responsible

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Assistant Bar Manager

AmVets Post 312/post 2000
02.2015 - 02.2024

Owner/Operator

Elaine Hall's Cleaning Service
02.2002 - 07.2023

Manager

Olde World Restaurant
01.1988 - 05.2007

Charlotte High School
Elaine Hall