Elaine Hanks
Smyrna,TN
Summary
Dynamic sales and account management professional with over 10 years of experience in driving revenue growth and cultivating strategic partnerships. Expertise in consultative selling, contract coordination, and client success within complex service environments, consistently aligning solutions with customer needs to surpass performance goals. Knowledgeable account executive adept at developing and executing innovative marketing strategies, with a proven track record of managing campaigns that enhance brand visibility and engagement. Strong capabilities in market research and content creation contribute to delivering KPI-driven results.
Overview
16
16
years of professional experience
Work History
Safety & Marketing Officer
Warner Athletic Construction
07.2023 - Current
- Increased qualified inbound leads by 20% through targeted marketing and referral partnerships.
- Implemented compliance and website dashboards, reducing corrective safety actions and improving audit readiness.
- Delivered safety training across two crews/locations, achieving a reduction in incidents and a 100% completion rate.
- Supported business development through presentations to community groups and associations.
Senior Program Director
North Rutherford Family YMCA
01.2015 - 07.2023
- Managed a $620K program portfolio within a $2.8M facility budget, improving efficiency and compliance.
- Increased annual fundraising by $20,000 through strategic outreach and stakeholder engagement.
- Expanded program participation by 25% driving revenue growth and community impact.
- Led staff training and scheduling for 150 employees, reducing turnover by 10% and improving service quality.
- Managed cross-functional teams to deliver high-quality programs aligned with organizational goals.
- Led development and execution of strategic programs enhancing community engagement and support services.
District Development Director
North Rutherford YMCA / Rutherford YMCA
02.2010 - 01.2015
- Grew annual campaign contributions by 43% (from $67K to $96K) through targeted outreach and donor engagement.
- Secured 30 corporate partnerships and improved donor retention by 90%.
- Delivered presentations to 2 boards/organizations annually, increasing pledge conversion rates by 100%.
- Oversaw budget management processes to ensure alignment with organizational goals and fiscal responsibility.
- Implemented staff training programs to improve team performance and service delivery standards.
- Analyzed community needs assessments to inform program development and outreach initiatives.
Education
Bachelor of Science - Exercise Science
Middle Tennessee State University
Murfreesboro, TNSkills
- Sales
- Account Management
- KPI Reporting
- Territory Development
- Staff Development
- Relationship Building
- Compliance & Risk Mitigation
- Marketing Strategy
- Cross-functional Collaboration
Timeline
Safety & Marketing Officer
Warner Athletic Construction
07.2023 - Current
Senior Program Director
North Rutherford Family YMCA
01.2015 - 07.2023
District Development Director
North Rutherford YMCA / Rutherford YMCA
02.2010 - 01.2015
Bachelor of Science - Exercise Science
Middle Tennessee State University
Cover Letter
- Elaine Hanks
- Smyrna, TN | 615.394.7245 | ethanks@icloud.com
- January 6, 2026
- Hiring Manager
- Cardinal Health
- La Vergne, TN
- Dear Hiring Manager
- I’m excited to apply for the Account Executive (3PL) role at Cardinal Health in La Vergne. With over a decade of experience in client relationship management, KPI-driven operations, and business development, I bring a proven ability to serve as the central point of contact for clients, monitor contractual metrics, and deliver results that exceed expectations.
- At Warner Athletic Construction, I spearheaded a marketing and outreach initiative that increased qualified inbound leads by 20% and expanded referral partnerships within 12 months. By implementing a centralized compliance and KPI dashboard, I significantly reduced corrective safety actions, demonstrating my ability to track performance and proactively address gaps—skills that align perfectly with Cardinal Health’s emphasis on monthly contract reviews and KPI reporting.
- Previously, as Senior Program Director at North Rutherford Family YMCA, I managed a $620K program portfolio and drove fundraising efforts that generated an additional $20,000 annually. These achievements required a consultative approach, aligning services to stakeholder objectives, delivering clear program metrics, and facilitating quarterly business reviews—mirroring the data-driven, relationship-focused responsibilities of this role.
- Earlier, as District Development Director, I grew campaign contributions by 43% (from $67K to $96K) through strategic outreach and donor relationship management, showcasing my ability to expand accounts while retaining and deepening partnerships.
- Cardinal Health’s mission to optimize medical-surgical spend and deliver operational excellence resonates with my professional values. I’m eager to champion your solutions in the 3PL space—building long-term relationships with health system clients, Group Purchasing Organizations, and internal teams to exceed performance goals.
- Thank you for considering my application. I look forward to discussing how my experience in KPI measurement, consultative sales, and cross-functional leadership can contribute to Cardinal Health’s success.
- Sincerely
LinkedIn Summary
Healthcare sales and account management professional with a proven track record of driving growth and building lasting client relationships. Over 10 years of experience in consultative selling, KPI-driven performance, and strategic partnership development. Skilled in aligning solutions to customer needs, managing complex contracts, and delivering measurable results. Passionate about improving healthcare operations and creating value for clients through data-driven insights and exceptional service.