Elaine Hernandez
Brea,CA
Summary
Hardworking and dependable professional offering several years of clerical experience. Demonstrated prioritization, multitasking and planning abilities. Enthusiastic about using knowledge and skills to support operations.
Overview
2
2
years of professional experience
Work History
NC Clerk
LA County Registrar recorder offfice
Norwalk
07.2024 - Current
- Utilized computer software programs to create reports, labels, forms.
- Organized physical files on an ongoing basis to ensure efficient retrieval times.
- Greeted visitors in a friendly and professional manner while directing them appropriately.
- Provided excellent customer service to ensure satisfaction.
- Answered phones in a courteous manner while providing excellent customer service.
- Scanned documents into digital formats ensuring accuracy of content.
- Entered data into computer systems accurately and efficiently.
- Communicated with customers and employees to answer questions or explain information.
- Supported office clerical functions using word processing and other software, email and office machines.
- Performed data entry and recordkeeping tasks to track company correspondence and updates.
- Answered multi-line telephone system and routed calls to appropriate personnel.
- Delivered high-quality customer service through deep commitment to knowledge and performance.
NC Driver
LA County Registrar
City Of Industry, California
10.2022 - 11.2022
- Demonstrated ability to handle emergency situations calmly and effectively.
- Managed time efficiently when making multiple stops along designated routes.
- Participated in training sessions regarding safe driving practices and defensive driving techniques.
- Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
- Adhered to company policies and procedures related to safety and security standards.
- Inspected vehicles for mechanical items and safety issues prior to operating them.
- Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
- Utilized GPS navigation systems to plan efficient routes for deliveries.
- Provided excellent customer service by responding promptly to customer inquiries and complaints.
Lead Warehouse Technician Support
Good People / County of los angeles/VSAP
Whittier, California
06.2022 - 10.2022
- Ensured compliance with safety regulations by training staff in proper handling techniques and operating procedures.
- Developed standard operating procedures to improve overall efficiency of warehouse operations.
- Completed routine maintenance and repair.
- Updated and maintained databases with current information.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
Education
High School Diploma -
Montebello High School
Montebello, CA06-1987
Skills
- File Maintenance
- Administrative Support
- Quality Control
- Research
- Database entry
Timeline
NC Clerk
LA County Registrar recorder offfice
07.2024 - Current
NC Driver
LA County Registrar
10.2022 - 11.2022
Lead Warehouse Technician Support
Good People / County of los angeles/VSAP
06.2022 - 10.2022
High School Diploma -
Montebello High School
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