Summary
Overview
Work History
Education
Skills
Knowledgeandskills
Timeline
AdministrativeAssistant

ELAINE HOLCOMB

Houston,TX

Summary

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

17
17
years of professional experience

Work History

Risk Manager

THE DINERSTEIN COMPANIES, INC.
HOUSTON, TX
03.2022 - Current
  • Assist the Director of Risk Management in identifying and assessing risks that could impact the company’s financial, legal, environmental, and reputational risks
  • Coordinate with the development, construction, and operations departments to implement and monitor risk management policies, procedures, and insurance coverage
  • Manage day-to-day interaction between property management staff, construction projects, brokers and insurers related to risk management and insurance issues
  • Oversee internal claim management efforts (General Liability, Property, Builders Risk, Auto Liability, E&O, EPL) to include oversight of adjusters, insurers, and attorneys
  • Assist with reviewing, initiating, and directing the appropriate insurance coverage and pricing for all new construction projects and/or acquisitions
  • Maintain a working knowledge of trends in the multi-family and construction insurance industry, including thorough working knowledge of insurance products, coverage, and pricing
  • Assist with compilation and development of data for annual renewal of corporate property & casualty, and health benefits insurance programs, including management of brokers, completion of applications, approval of submissions, and negotiation of terms and premiums
  • Assist with budgets, forecasts, and financial reports, including the analysis of annual insurance premiums, financial performance of insurance programs, and determination of billing rates and premium allocations
  • Identify risk and insurance-related educational needs of the organization and assist with presentations and sessions focused on these issues
  • Maintain and track certificates of insurance for each operating property and construction project
  • Oversee third-party certificate compliance vendors
  • Ensure compliance with agreements and loan documents related to each acquisition, development, and construction project.

Risk Analyst

CAMDEN PROPERTY TRUST
HOUSTON, TX
12.2021 - 03.2022
  • Prepared and analyzed trend reports for discussion with Operations and Facilities teams
  • Updated property and development pipeline data and report to brokers
  • Prepared annual premium and loss reserve allocation for the portfolio
  • Assisted in property insurance allocation budgets
  • Assisted with processing claims and invoices
  • Managed the OCIP program, worked closely with the internal construction department and managed the OCIP premium allocation and the project insurance calculator
  • Performed cost-benefit analysis on capital improvements to determine impact on insurance premiums
  • Assisted with insurance policy placement and review, contract review, certificate review, loss control review and special projects as needed
  • Evaluated construction costs in relation to property replacement values
  • Provided support regarding litigation management.

Risk Management Coordinator

CAMDEN PROPERTY TRUST
HOUSTON, TX
02.2018 - 12.2021
  • Managed the property claims subrogation process
  • Reviewed property claims files to identify legal liability, evaluated, analyzed, and interpreted subrogation potential; coordinated appropriate steps to secure evidence and ensure pursuit, development, and recovery of claims; evaluated completeness and accuracy of documentary evidence; answered inquiries, and coordinated with other departments, insurance adjusters and members of the organization; recorded and processed/coded all recovery payments (recovered over $1.5M within 10 months)
  • Assisted with Owner Controlled Insurance Program
  • Generated MWrap / OCIP reports weekly and monthly regarding Non-CIP Status, Enrollment Status, Offsite Insurance and Contract Enrollment Lag Day Status for the construction department
  • Assisted in the management and renewal of $50M FSG insurance program
  • Oversaw the insurance renewal process, completed / verified applications, aggregated company data for submission to Insurance Carriers and updated status report
  • Assisted with budget process, verified asset information and valuation in the insurance allocation model and monitored returns or additional premiums for various departments
  • Analyzed, validated, and organized all insurance policies, endorsements, and binders to ensure accuracy
  • Oversaw bond program
  • Tracked and reconciled any outstanding surety bonds and provided quarterly liability report to Finance and Treasury
  • Managed and updated department information for the SharePoint Site which included Hurricane Preparedness, Crisis Management Plan and Safety Plan
  • Validated and coded all invoices through Oracle and reconciled purchase cards for Director of Risk Management
  • Managed adjuster assignment, provided daily claim assignment support, and claim file management on General Liability and Property claims through the Riskonnect Risk Management Information Database
  • Received and fulfilled requests from other departments for Auto ID Cards, Certificates of Insurance and Surety Bonds
  • Reviewed when produced by our Insurance Broker to ensure they satisfied requirements based on loan or contract language
  • Maintained and organized department records, schedules / coordinated meetings for department and provided clerical support as needed.

Documentation Specialist

PLAINS ALL AMERICAN PIPELINE, LP
HOUSTON, TX
01.2016 - 11.2017
  • Ensured project construction documents and contracts with a budget up to $20 million were completed correctly and uploaded to SharePoint
  • Developed and maintained working relationships with various stakeholders such as project managers, inspectors, and third-party administration
  • Oversaw designated records are scanned to an identified repository and transmitted to our Houston Integrity Group and Division Operations Group
  • Provided support in Federal and State Audits by furnishing records of various field activities to ensure the company is compliant.

Senior PHMSA Records Specialist

PLAINS ALL AMERICAN PIPELINE, LP
HOUSTON, TX
09.2013 - 01.2016
  • Engaged with Engineering and Integrity Management personnel ensuring documentation is complete and received in a timely manner per company policies / procedures and the State / Federal regulations
  • Assisted Pipeline Integrity Coordinators with producing pipeline questionnaires and contract support
  • Supported Pipeline Integrity Management personnel with gathering and providing information for their meetings with Executives and Insurance Renewal.

Insurance Analyst

PLAINS ALL AMERICAN PIPELINE, LP
HOUSTON, TX
01.2008 - 09.2013
  • Analyzed insurance provisions and requirements of various contracts and agreements to ensure compliance with company standards and current / potential insurance programs
  • Reviewed insurance certificate produced by our Insurance Broker to ensure they satisfied requirements
  • Coordinated claims management among Insurance Carriers, Insurance Broker, Legal, Accounting, EHS and Operations
  • Validated payments and receipts verified deductibles and generated various internal reports
  • Administered quarterly workers comp and auto liability accrual schedules for accounting, generated report of TPA claim estimate, analyzed activity, and investigated variances
  • Coordinated with Marketing, Insurance Broker, Treasury, and Accounting to obtain coverage for international crude purchases
  • Assessed and tracked incidents, determining potential claim reporting requirements under GL, pollution, WC and EPL policies
  • Oversaw the insurance renewal process, completed / verified applications, aggregated company data for submission to Insurance Carriers, updated status report, prepared invoices for payments and provided the premium allocations
  • Monitored returns or additional premiums, assisted with developing department budgets
  • Coordinated insurance process for hurricane damage with Accounting and TPA
  • Submitted all incoming costs to TPA for review and determined reimbursement.

Education

Skills

  • Critical Thinking
  • Dependability
  • Multi-tasking
  • Time Management
  • Data Analysis
  • Task Prioritization
  • Organizational Skills
  • Teamwork and Collaboration
  • Conducting Investigations
  • Active Listening
  • Contingency Planning
  • Written Communication
  • Interpersonal Skills
  • Analytical Thinking

Knowledgeandskills

  • Excellent analytical, organizational, and people skills.
  • Excellent written and oral communication skills.
  • Elevated level of professionalism and confidentiality.
  • Excellent diligence.
  • Ability to multi-task in a challenging environment with fluctuating priorities and deadlines.
  • Ability to work without direct supervision, and efficiently manage tasks and time.
  • Microsoft – Strong Skills in Excel, Word, PowerPoint
  • Accounting Programs – Oracle, TAPS, JDE and Mark View
  • Other Programs – Bridgit Bench, MyCOI, Riskonnect, Marsh MWRAP Administration, Compliance Depot, Share File, SharePoint, ArcMap, Salesforce, Visio, Sure Path, Net Cert

Timeline

Risk Manager

THE DINERSTEIN COMPANIES, INC.
03.2022 - Current

Risk Analyst

CAMDEN PROPERTY TRUST
12.2021 - 03.2022

Risk Management Coordinator

CAMDEN PROPERTY TRUST
02.2018 - 12.2021

Documentation Specialist

PLAINS ALL AMERICAN PIPELINE, LP
01.2016 - 11.2017

Senior PHMSA Records Specialist

PLAINS ALL AMERICAN PIPELINE, LP
09.2013 - 01.2016

Insurance Analyst

PLAINS ALL AMERICAN PIPELINE, LP
01.2008 - 09.2013

ELAINE HOLCOMB