Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
17
17
years of professional experience
Work History
Risk Manager
THE DINERSTEIN COMPANIES, INC.
HOUSTON, TX
03.2022 - Current
Assist the Director of Risk Management in identifying and assessing risks that could impact the company’s financial, legal, environmental, and reputational risks
Coordinate with the development, construction, and operations departments to implement and monitor risk management policies, procedures, and insurance coverage
Manage day-to-day interaction between property management staff, construction projects, brokers and insurers related to risk management and insurance issues
Oversee internal claim management efforts (General Liability, Property, Builders Risk, Auto Liability, E&O, EPL) to include oversight of adjusters, insurers, and attorneys
Assist with reviewing, initiating, and directing the appropriate insurance coverage and pricing for all new construction projects and/or acquisitions
Maintain a working knowledge of trends in the multi-family and construction insurance industry, including thorough working knowledge of insurance products, coverage, and pricing
Assist with compilation and development of data for annual renewal of corporate property & casualty, and health benefits insurance programs, including management of brokers, completion of applications, approval of submissions, and negotiation of terms and premiums
Assist with budgets, forecasts, and financial reports, including the analysis of annual insurance premiums, financial performance of insurance programs, and determination of billing rates and premium allocations
Identify risk and insurance-related educational needs of the organization and assist with presentations and sessions focused on these issues
Maintain and track certificates of insurance for each operating property and construction project
Ensure compliance with agreements and loan documents related to each acquisition, development, and construction project.
Risk Analyst
CAMDEN PROPERTY TRUST
HOUSTON, TX
12.2021 - 03.2022
Prepared and analyzed trend reports for discussion with Operations and Facilities teams
Updated property and development pipeline data and report to brokers
Prepared annual premium and loss reserve allocation for the portfolio
Assisted in property insurance allocation budgets
Assisted with processing claims and invoices
Managed the OCIP program, worked closely with the internal construction department and managed the OCIP premium allocation and the project insurance calculator
Performed cost-benefit analysis on capital improvements to determine impact on insurance premiums
Assisted with insurance policy placement and review, contract review, certificate review, loss control review and special projects as needed
Evaluated construction costs in relation to property replacement values
Provided support regarding litigation management.
Risk Management Coordinator
CAMDEN PROPERTY TRUST
HOUSTON, TX
02.2018 - 12.2021
Managed the property claims subrogation process
Reviewed property claims files to identify legal liability, evaluated, analyzed, and interpreted subrogation potential; coordinated appropriate steps to secure evidence and ensure pursuit, development, and recovery of claims; evaluated completeness and accuracy of documentary evidence; answered inquiries, and coordinated with other departments, insurance adjusters and members of the organization; recorded and processed/coded all recovery payments (recovered over $1.5M within 10 months)
Assisted with Owner Controlled Insurance Program
Generated MWrap / OCIP reports weekly and monthly regarding Non-CIP Status, Enrollment Status, Offsite Insurance and Contract Enrollment Lag Day Status for the construction department
Assisted in the management and renewal of $50M FSG insurance program
Oversaw the insurance renewal process, completed / verified applications, aggregated company data for submission to Insurance Carriers and updated status report
Assisted with budget process, verified asset information and valuation in the insurance allocation model and monitored returns or additional premiums for various departments
Analyzed, validated, and organized all insurance policies, endorsements, and binders to ensure accuracy
Oversaw bond program
Tracked and reconciled any outstanding surety bonds and provided quarterly liability report to Finance and Treasury
Managed and updated department information for the SharePoint Site which included Hurricane Preparedness, Crisis Management Plan and Safety Plan
Validated and coded all invoices through Oracle and reconciled purchase cards for Director of Risk Management
Managed adjuster assignment, provided daily claim assignment support, and claim file management on General Liability and Property claims through the Riskonnect Risk Management Information Database
Received and fulfilled requests from other departments for Auto ID Cards, Certificates of Insurance and Surety Bonds
Reviewed when produced by our Insurance Broker to ensure they satisfied requirements based on loan or contract language
Maintained and organized department records, schedules / coordinated meetings for department and provided clerical support as needed.
Documentation Specialist
PLAINS ALL AMERICAN PIPELINE, LP
HOUSTON, TX
01.2016 - 11.2017
Ensured project construction documents and contracts with a budget up to $20 million were completed correctly and uploaded to SharePoint
Developed and maintained working relationships with various stakeholders such as project managers, inspectors, and third-party administration
Oversaw designated records are scanned to an identified repository and transmitted to our Houston Integrity Group and Division Operations Group
Provided support in Federal and State Audits by furnishing records of various field activities to ensure the company is compliant.
Senior PHMSA Records Specialist
PLAINS ALL AMERICAN PIPELINE, LP
HOUSTON, TX
09.2013 - 01.2016
Engaged with Engineering and Integrity Management personnel ensuring documentation is complete and received in a timely manner per company policies / procedures and the State / Federal regulations
Assisted Pipeline Integrity Coordinators with producing pipeline questionnaires and contract support
Supported Pipeline Integrity Management personnel with gathering and providing information for their meetings with Executives and Insurance Renewal.
Insurance Analyst
PLAINS ALL AMERICAN PIPELINE, LP
HOUSTON, TX
01.2008 - 09.2013
Analyzed insurance provisions and requirements of various contracts and agreements to ensure compliance with company standards and current / potential insurance programs
Reviewed insurance certificate produced by our Insurance Broker to ensure they satisfied requirements
Coordinated claims management among Insurance Carriers, Insurance Broker, Legal, Accounting, EHS and Operations
Validated payments and receipts verified deductibles and generated various internal reports
Administered quarterly workers comp and auto liability accrual schedules for accounting, generated report of TPA claim estimate, analyzed activity, and investigated variances
Coordinated with Marketing, Insurance Broker, Treasury, and Accounting to obtain coverage for international crude purchases
Assessed and tracked incidents, determining potential claim reporting requirements under GL, pollution, WC and EPL policies
Oversaw the insurance renewal process, completed / verified applications, aggregated company data for submission to Insurance Carriers, updated status report, prepared invoices for payments and provided the premium allocations
Monitored returns or additional premiums, assisted with developing department budgets
Coordinated insurance process for hurricane damage with Accounting and TPA
Submitted all incoming costs to TPA for review and determined reimbursement.
Education
Skills
Critical Thinking
Dependability
Multi-tasking
Time Management
Data Analysis
Task Prioritization
Organizational Skills
Teamwork and Collaboration
Conducting Investigations
Active Listening
Contingency Planning
Written Communication
Interpersonal Skills
Analytical Thinking
Knowledgeandskills
Excellent analytical, organizational, and people skills.
Excellent written and oral communication skills.
Elevated level of professionalism and confidentiality.
Excellent diligence.
Ability to multi-task in a challenging environment with fluctuating priorities and deadlines.
Ability to work without direct supervision, and efficiently manage tasks and time.
Microsoft – Strong Skills in Excel, Word, PowerPoint
Accounting Programs – Oracle, TAPS, JDE and Mark View
Commercial Plumbing & HVAC Estimator / Project Man at DMS Companies, Inc. Dba Hernandez CompaniesCommercial Plumbing & HVAC Estimator / Project Man at DMS Companies, Inc. Dba Hernandez Companies