ELAINE HOLLOMAN

• With a keen focus on training delivery and implementation, provides pre and post WMOS Warehouse Management Operating System go-live technical support, end-user training, system and end user validations, and job role mapping for 28 Pharmaceutical Distribution Centers nationwide.
• Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
• Created and developed detailed work plans to meet business priorities and deadlines.
• Provided ongoing support to clients post-implementation, ensuring long-term success of implemented solutions.
• Identified areas of improvement for clients'' operations, implementing targeted solutions to increase productivity.

• Delivered exceptional customer satisfaction by proactively addressing customer concerns and meeting or exceeding expectations throughout the engagement process.
• Ensured regulatory compliance by closely monitoring applicable laws and regulations within the industry sector throughout each stage of the project life cycle.
• Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
• Streamlined project processes by implementing Agile methodologies, resulting in increased efficiency and reduced costs.

• Provided detailed documentation on audit findings , facilitating swift corrective action when necessary.
• Performed observations and evaluated supporting documents to supplement audit findings.
• Managed multiple concurrent audit engagements, prioritizing tasks to meet deadlines without compromising quality.
• Identified control gaps in processes, procedures and systems through in-depth research and assessment and suggested methods for improvement.

• Maintain DIOH by routine audit while maintaining oversight of proper inventory control and Par levels including Min/Max, monitoring stock levels, and maximizing turns.
• Implemented cost reduction initiatives, achieving significant savings without compromising quality or service delivery.
• Contributed to revenue growth by identifying new market opportunities based on thorough industry research and analysis.
• Recommended process improvements to continually identify, analyze and fix constraints and challenges.

• Reviewed inventory / usage while balancing customer usage, product availability, vendor commitments and vendor shipping limitations.
• Facilitated cross-departmental collaboration, breaking down silos and encouraging information sharing to drive positive business outcomes.
• Recommended process improvements to continually identify, analyze and fix constraints and challenges.
• Identified and resolved problems through root cause analysis and research.

Responsible for administering a compliant and cost-effective quality assurance system to ensure product and services are reliable, safe, and effective.

Collaborated with warehouse team to inspect returned items and determine resellability, minimizing waste and maximizing profits.