Elaine Gonzales

Dairy Queen

Lakewood, Co

06.2016 - 12.2024

Supervised store operations to ensure customer service and compliance with company standards and quality service were being practiced.
Trained and mentored team members, enhancing skills and helping to create an efficient work environment.
Assisted with employee schedules ensuring adequate staffing for peak periods and daily operational efficiency.
Cash handling including deposits and drawer counts also bank runs.
Rotated merchandise and displays to feature new products and promotions.
Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
Helped other locations if they were short handed, involved some traveling.

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