Elaine Ingram
Summary
Banquet Server with diverse event experience, with attention to detail and friendly personality. Successful at handling food and beverage services while bussing tables and fulfilling customer requests. Track record of success in events with different guest sizes, menus and presentation requirements. Hospitable catering staff member with solid background in food and bar service. Executes food delivery and facility set-up for complex events . Talented catering staff member eagerly set up and assembles food and supplies at full-service events to satisfy guests. Over 15 years of friendly and professional serving experience at buffet luncheons, weddings, fundraisers, and other social events. Serves full-course meals in seated and buffet dining styles Highly motivated and engaging bartender with over 2 years of serving experience. Dedicated to creating the ultimate guest experience at banquets and special events. Seek and maintain a position that offers professional challenges utilizing interpersonal and problem-solving skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Special Event Server/ Bartender
Advantage Work Force LLC
San Francisco, CA
05.2022 - Current
- Provided friendly, courteous service to create memorable moments for guests.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Arranged linens and table settings according to seating plan and event theme.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Maintained flexible work schedule to meet event needs.
- Cleared dishes and glassware quickly following each course.
- Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
- Fostered enjoyable event atmosphere through friendly guest interactions
- Checked on tables and drink needs while refilling water glasses and bringing supplies to customers.
- Checked identification for minimum age for sale of alcoholic beverages.
Dessert Attendant
Levy United Center
Chicago, IL
09.2014 - 03.2019
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Responded to customer requests efficiently and with knowledgeable assistance.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Provided excellent customer service to guests by promptly responding to inquiries and requests.
- Determined customer needs by asking relevant questions and listening actively to responses.
- Processed payments and provided receipts to establish proof of transaction.
- Provided recommendations and advice for customers to explore and try different products.
- Contributed to upsell and cross-sell promotions to increase revenue.
- Greeted customers and offered them assistance.
- Handled customer complaints in a professional and courteous manner.
Education
Bachelor of Arts - Graphic Design
University of Chicago
Chicago, ILSkills
- Beverage Preparation And Food Running
- Front-Of-House Display Creation
- High-Volume Dining
- Event Setup
- Food Allergy Understanding
- Table Bussing
- Bartending and Wine Knowledge
- High-End Event Experience
- Weddings and Fundraiser Background
- Computer Skills Basic Knowledge Of POS System
- Safe Food Handling
- Strong Work Ethic
- Ability To Stand For Prolonged Periods Of Time
- Cultural Awareness
- Attention to Detail
Certification
- Updated On Current Servsafe Food Handler's and BASSET/TIPS Certificate
Timeline
Special Event Server/ Bartender
Advantage Work Force LLC
05.2022 - Current
Dessert Attendant
Levy United Center
09.2014 - 03.2019
Bachelor of Arts - Graphic Design
University of Chicago
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