Elaine Lorena
Oakley,CA
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
32
32
years of professional experience
Work History
Caregiver
Julianna Hamran
Sunnyvale, CA
11.2022 - 06.2025
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
Certified Nursing Assistant
Relief Nursing Services Inc
Daly City, CA
06.2018 - 07.2018
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
Caregiver
Helping Hands Senior Services
Burlingame, CA
11.2016 - 07.2017
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Provided compassionate and patient-focused care to cultivate well-being.
- Guided patients to restroom to support bladder and bowel relief requirements.
Caregiver
Meridian Home Care
Torrance, CA
09.2015 - 06.2016
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
- Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Implemented fall prevention strategies within the home environment by identifying hazards or obstacles that posed risk to patient safety.
- Monitored vital signs regularly, detecting any abnormalities or changes in condition to promptly inform medical professionals.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Collaborated with healthcare team members to develop personalized care plans for each client, resulting in tailored support and improved wellbeing.
Executive Assistant
Forgems Marketing Company Inc
Mandaluyong City, Philippines
01.2009 - 06.2015
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Assisted in the development of company policies and procedures, contributing to a more organized work environment.
- Served as a liaison between departments to facilitate effective communication throughout the company.
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
- Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
Sales Executive
Chemical Alloy Corporation
Mandaluyong City, Philippines
09.1996 - 09.2008
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Analyzed sales data regularly to monitor progress towards goals and make necessary adjustments to strategy as needed.
- Negotiated contract terms with clients, securing favorable conditions for both parties while maximizing profitability.
- Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
- Secured new clients by developing and implementing strategic sales plans that focused on target industries.
Customer Service Representative
Toyota Cubao, Incorporated
Quezon City, Philippines
05.1993 - 06.1995
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Collaborated with team members to develop best practices for consistent customer service delivery.
Education
Nursing
Unciano Colleges, Incorporated
Sta. Mesa, Manila, Philippines04-2008
Bachelor of Science - Computer And Information Sciences
Polytechnic University of The Philippines
Sta. Mesa, Manila, Philippines04-1990
Skills
- Respectful and compassionate
- Time management
- Elderly care
- Problem-solving
- Dependable and responsible
Timeline
Caregiver
Julianna Hamran
11.2022 - 06.2025
Certified Nursing Assistant
Relief Nursing Services Inc
06.2018 - 07.2018
Caregiver
Helping Hands Senior Services
11.2016 - 07.2017
Caregiver
Meridian Home Care
09.2015 - 06.2016
Executive Assistant
Forgems Marketing Company Inc
01.2009 - 06.2015
Sales Executive
Chemical Alloy Corporation
09.1996 - 09.2008
Customer Service Representative
Toyota Cubao, Incorporated
05.1993 - 06.1995
Nursing
Unciano Colleges, Incorporated
Bachelor of Science - Computer And Information Sciences
Polytechnic University of The Philippines