ELAINE MEJIA
Chicago
Summary
A hardworking employee with customer service, multitasking, and time management abilities. Experienced in working with large groups of diverse populations. Skilled in working under pressure and adapting to new situations and challenges. Known for strong team collaboration and adaptability to evolving needs. Recognized for leadership, empathy, and effective communication. Looking to use my skills to make a positive impact on the lives of others.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Residential Youth Care Worker
Kids Above All
Naperville, IL
08.2025 - Current
- Provided direct support to youth in daily living activities, promoting independence and personal growth.
- Facilitated conflict resolution among residents, fostering a positive and safe environment.
- Monitored resident behavior, documenting changes and reporting concerns to appropriate staff.
- Collaborated with healthcare professionals to coordinate medical appointments and follow-up care.
- Transported clients to appointments, shopping venues, and entertainment events according to a determined schedule.
- Offered emotional support to residents during difficult moments, helping them cope with challenges in a healthy manner.
Youth Care Worker
Amergis
Chicago, IL
03.2025 - 07.2025
- Facilitated daily activities and events to promote youth engagement and social skills development.
- Implemented behavior management strategies to support positive interactions among participants.
- Monitored and documented individual progress, ensuring accurate records of behavioral incidents and milestones.
- Collaborated with multidisciplinary teams to create tailored support plans for at-risk youth.
- Provided a safe and nurturing environment for at-risk youth through consistent supervision and positive reinforcement.
Security Guard
Favorite Healthcare Staffing
Chicago, IL
06.2024 - 12.2024
- Completed incident reports regarding violations of policies or procedures.
- Reviewed guest identification and employee credentials to authorize entry onto premises.
- Investigated suspicious activity and reported findings to management.
- Searched bags manually to identify prohibited items and contraband.
- Adhered to daily patrol schedules to support consistent security presence throughout property.
Residential Aide
Favorite Healthcare Staffing
Chicago, IL
05.2023 - 05.2024
- Assist residents/guests to ensure a safe environment, including compliance with rules and policies.
- Treat residents/guests with exceptional customer service and in a culturally sensitive manner.
- Conduct periodic walk-through inspections of all areas of the facility, for the purpose of identifying and initiating appropriate action (correction, reporting, etc.) for hazards, inappropriate behavior, needed repairs, or other notable conditions.
- Respond to emergency situations that may arise, making independent decisions within the policy guidelines, as directed.
- Work cooperatively with other staff and programs.
- Comply with shelter procedural requirements, including those set forth in the Policy and Procedure Manual and Employee Handbook.
Youth Care Worker
Deployed Services
Greensboro, NC
06.2022 - 04.2023
- Provide care and services to unaccompanied minors, ages 13-17
- Maintain and support youth care worker with providing line-of-sight supervision of assigned children
- Incorporate access to services related to culture, language, and religious observations
- Engage in recreational and leisure activities with UC
- Provide same gender supervision for any area where unaccompanied children regularly undress, including restrooms and showers in accordance with Office of Refugee Resettlement (ORR) guidelines
- Ensure Unaccompanied Children’s (UC) safety in their care according to Office of Refugee Resettlement (ORR) policy and always maintaining and supporting line-of-sight
Front Desk Security Officer
West Side Federation for Senior and Supportive Housing
Bronx, NY
05.2021 - 07.2022
- Monitor the well-being of residents.
- Monitor all persons entering and leaving the building, responding to behaviors which might be dangerous to self or others.
- Answer the facility telephone in courteous and professionally manner, announcing calls to employees, referring calls to voicemail, taking messages as appropriate.
- Maintain daily log of activities, occurrences, and observation.
- Monitored surveillance cameras in lobby areas to ensure safety of guests and staff members.
- Inspected bags, packages, and other personal items for prohibited items;.
- Responded to emergency situations in a professional manner;.
SYEP Staff (camp Counselor)
Kips Bay Boys & Girls Club
Bronx, NY
07.2018 - 08.2018
- Monitored small groups of children ranging from ages 5 - 10 years old.
- Planned and led activities such as arts, crafts, sports, games, camping, and hobbies.
- Enforced camp rules and regulations and ensured safety in the recreational facilities.
- Performed first aid following prescribed procedures and contacted emergency medical personnel when required by the situation.
- Demonstrated use of recreational equipment and taught participants the principles, techniques, and safety procedures for each activity.
- Ensured high-quality outdoor educational and recreational experiences for participants that focused on the value of caring, honesty, respect, and responsibility.
Education
High School Diploma -
NYC Charter High School (A.E.C.I)
Bronx, NY06.2020
Some College (No Degree) -
Malcolm X College
Chicago, ILSkills
- Teamwork
- Problem-solving
- Communication
- Time management
- Customer service
- Interpersonal skills
- Organizational skills
- Adaptability
- Youth Advocacy
- Work ethic
- Behavior management
Certification
- Residential Child & Youth Care Professional
- CPI Training
- CPR/AED + First Aid
- Child Abuse & Neglect
- Illinois Mandated Reporter
- FEMA Courses: IS-100.c, IS-200.c, IS-244.b, IS-288.a, IS-700.b, IS-703.b
Languages
Spanish
Native/ Bilingual
Timeline
Residential Youth Care Worker
Kids Above All
08.2025 - Current
Youth Care Worker
Amergis
03.2025 - 07.2025
Security Guard
Favorite Healthcare Staffing
06.2024 - 12.2024
Residential Aide
Favorite Healthcare Staffing
05.2023 - 05.2024
Youth Care Worker
Deployed Services
06.2022 - 04.2023
Front Desk Security Officer
West Side Federation for Senior and Supportive Housing
05.2021 - 07.2022
SYEP Staff (camp Counselor)
Kips Bay Boys & Girls Club
07.2018 - 08.2018
High School Diploma -
NYC Charter High School (A.E.C.I)
Some College (No Degree) -
Malcolm X College