Summary
Work History
Education
Skills
Languages
Timeline
Generic

Elaine Martínez

Summary

Detail-oriented and organized professional with experience in administrative support, customer service, and warranty coordination in an architectural office setting. Strong communication skills, ability to manage multiple tasks efficiently, and a proactive approach to problem-solving. Currently pursuing an Associate’s degree in Business Administration to further develop expertise in office management and business operations.

Developed outstanding communication and organizational skills in fast-paced, customer-focused environment. Skilled in managing schedules, handling inquiries, and providing top-notch service. Looking to transition into new field where these transferable skills can contribute to team success and overall efficiency.

Work History

Receptionist & Warranty Department Assistant

Biscayne Homes
  • Company Overview: Architectural Office
  • Greeted and assisted clients, ensuring a professional and welcoming office environment
  • Managed incoming calls, scheduled appointments, and coordinated office meetings
  • Maintained and organized documents, records, and reports for efficient access
  • Assisted in the warranty department by processing claims, coordinating repairs, and communicating with homeowners regarding their concerns
  • Collaborated with contractors and vendors to ensure timely issue resolution
  • Provided general administrative support to the office team to maintain smooth daily operations
  • Architectural Office

Education

Associate of Arts (AA) - Business Administration

Miami Dade College
03.2025

High School Graduate -

Miami Christian School

Skills

  • Office Administration
  • Reception
  • Customer Service
  • Client Communication
  • Scheduling
  • Appointment Coordination
  • Document Management
  • Data Entry
  • Warranty Processing
  • Issue Resolution
  • Microsoft Office Suite
  • Organizational Abilities
  • Multitasking Abilities
  • Team Collaboration
  • Problem-Solving
  • Time management
  • Organization skills
  • Telephone skills
  • Data entry

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Associate of Arts (AA) - Business Administration

Miami Dade College

High School Graduate -

Miami Christian School

Receptionist & Warranty Department Assistant

Biscayne Homes
Elaine Martínez