Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Interests
Timeline
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Elaine Olarte

Lucerne Mines,PA

Summary

Personable and dependable with strong work ethic and attention to detail. Proven track record in warehouse organization and guest engagement, demonstrated during my tenure at Urbn Outfitters. Skilled in packaging and labeling, I excel in creating efficient, error-free processes. My self-motivated approach and problem-solving abilities have significantly enhanced team productivity and customer satisfaction, making me a valuable asset to any employer seeking these qualities.

Overview

13
13
years of professional experience

Work History

General Warehouse Associate

Urbn Outfitters
07.2021 - Current
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
  • Collaborated with team members to complete daily tasks and ensure smooth workflow in a fast-paced environment.
  • Prepared orders for shipment through careful packaging, labeling, and documentation, resulting in minimal returns due to errors or damages.
  • Efficiently managed high-volume order processing during peak seasons to ensure timely deliveries and satisfied customers.
  • Helped maintain a well-organized warehouse by participating in regular housekeeping activities, such as sweeping, dusting, and keeping aisles clear of obstructions.
  • Consistently lifted materials weighing as much as 30 pounds.
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Contributed to a positive work environment through open communication, teamwork, and proactive problem-solving efforts.

Control Cage Technician

Diamonds Pharmacy
04.2018 - 07.2021
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Counted and labeled prescriptions with correct item and quantity.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
  • Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
  • Counted, measured, and compounded medications following standard procedures.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.

Cashier/Barista

HMART/Tous Les Jours
01.2017 - 03.2018
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.

Cashier/General Warehouse Associate

TJX Companies Inc.
05.2013 - 01.2017
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Stocked, tagged and displayed merchandise as required.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.

Host/Server

Inchin's Bamboo Garden
11.2011 - 03.2013
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience. high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Answered phone calls to take orders, give information and document reservations.
  • Completed daily side work and opening and closing duties without fail.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
  • Assisted servers with food delivery during peak hours to ensure timely service for all guests.
  • Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
  • Maintained up-to-date knowledge of menu offerings and daily specials to accurately inform guests about their options.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.

Education

High School Diploma -

San Mariano Academy
Philippines
03-2005

Skills

  • Warehouse organization
  • Packaging and labeling
  • Stock control
  • Picking and packing
  • Problem-solving
  • Self-motivated and disciplined
  • Material handling
  • Cleaning and organizing
  • Guest engagement
  • Safe food handling
  • Food running
  • Beverage preparation

Accomplishments

  • Achieved Employee of the Quarter (2022) at URBN Outfitters

Languages

Tagalog
Native or Bilingual
English
Full Professional
Korean
Limited Working

Interests

  • Music
  • Drawing and Painting
  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail
  • Crafting and DIY Projects
  • Fashion
  • Jewelry Making

Timeline

General Warehouse Associate

Urbn Outfitters
07.2021 - Current

Control Cage Technician

Diamonds Pharmacy
04.2018 - 07.2021

Cashier/Barista

HMART/Tous Les Jours
01.2017 - 03.2018

Cashier/General Warehouse Associate

TJX Companies Inc.
05.2013 - 01.2017

Host/Server

Inchin's Bamboo Garden
11.2011 - 03.2013

High School Diploma -

San Mariano Academy

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Elaine Olarte