Elaine Petroskie
Mobile,AL
Summary
Motivated and friendly worker with a flexible schedule and willing to work weekends. Dependable and punctual with a clean driving record. Work collaboratively with team members and provide excellent customer service. Experienced supervisor with the ability to train and motivate staff to meet challenging performance targets and consistently satisfy customers with high-quality service. Focused on keeping the department efficient and cost-effective.
Overview
12
12
years of professional experience
Work History
Assistant Manager
Shoe Station
10.2024 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Lead Associate
Dollar General
03.2024 - 09.2024
- Enhanced client satisfaction with effective communication, regular progress updates, and prompt resolution of concerns.
- Evaluated team member performance regularly, providing constructive feedback for continuous improvement.
- Led cross-functional teams for successful project completion, ensuring timely delivery and high-quality results.
- Improved team productivity by streamlining workflow processes and implementing efficient project management practices.
Manager Coach
Walmart
10.2023 - 02.2024
- Resolved escalated issues and identified solutions to avoid repeat problems
- Shared knowledge and offered guidance to employees and customers
- Completed daily opening, closing and administrative tasks for smooth business operations
- Researched and resolved questions and problems affecting customers, providing timely updates
Manager Coach Stocking 2
Walmart
02.2021 - 10.2023
- Coached and mentored employees through technical challenges
- Assisted with associate orientation, training and competency evaluation
- Demonstrated effective leadership, collaboration and interpersonal skills to drive teams to successful project completion
- Monitored employee productivity to provide suggestions for increased service
- Improved employee skills and increased team value with new training opportunities and empowering leadership
- Led training and onboarding programs to assist new hires with meeting targets
Department Manager
Walmart
02.2013 - 03.2023
- Communicated with vendors regarding back order availability, future inventory and special orders
- Implemented and improved merchandising strategies to achieve department sales goals
- Managed employee performance through disciplining, coaching and counseling
- Directed work of multiple teams and assisted with meeting specific team project goals
Education
Bishop State Community College
Mobile, ALHigh School Diploma - Science Education
Diberville Senior High School Sch
Biloxi, MSSkills
- EManager training
- Coaching
- Mentoring
Timeline
Assistant Manager
Shoe Station
10.2024 - Current
Lead Associate
Dollar General
03.2024 - 09.2024
Manager Coach
Walmart
10.2023 - 02.2024
Manager Coach Stocking 2
Walmart
02.2021 - 10.2023
Department Manager
Walmart
02.2013 - 03.2023
High School Diploma - Science Education
Diberville Senior High School Sch
Bishop State Community College
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