Summary
Overview
Work History
Education
Skills
Timeline
Generic

Elaine Quizon

San Francisco,CA

Summary

Detail-oriented Administrative Coordinator with a background in administrative support, customer service, and team support. Experienced in managing front desk operations, vendor relations, and building access systems, as well as coordinating meetings, interviews, and onboarding. Adept at problem-solving, multitasking, and fostering positive experiences for employees, leaders, and external partners.

Overview

7
7
years of professional experience

Work History

Front Desk Receptionist

Denali Therapeutics
08.2024 - Current
  • Manage the lobby front desk, ensuring a professional and welcoming experience for all visitors, vendors, and candidates.
  • Administer the building access system, including creating, distributing, and tracking security badges.
  • Oversee weekly ordering and inventory of office and food supplies, while maintaining accurate financial data entry and expense tracking.
  • Partner with the Project Administrative Coordinator team to support company leaders and staff, including:
    - Coordinating internal calendar management and meetings.
    - Facilitating onboarding and offboarding processes for employees and contractors.
    - Identifying and implementing improvements to administrative systems and processes.
  • Coordinate candidate interviews, including scheduling, travel booking, and logistical support to ensure a seamless interview experience.
  • Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
  • Scheduled office meetings and client appointments for staff teams.

Social Media Manager

Mannequin Madness
12.2022 - 03.2023
  • Train new team members on social media practices and tools, contributing to team development and efficiency.
  • Respond to customer inquiries and comments on social media, maintaining a positive brand image and ensuring customer satisfaction.
  • Collaborate with cross-functional teams including marketing, sales, and customer service to align social media strategies with business goals.
  • Handle multiple social media accounts simultaneously, demonstrating strong organizational and multitasking skills.
  • Taught in-house employees strategies for successful internal and external communications.

Professional Mentor

Friends of the Children
03.2020 - 11.2022
  • Provided guidance and recommended coping mechanisms for youth dealing with difficult issues.
  • Collaborated with teachers, social workers and families to foster access to resources and support.
  • Manage and schedule weekly outings and classroom visits, ensuring each mentee receives the appropriate amount of attention and support.
  • Document detailed records of roadmap goals, daily touchpoints, and mentees' progress, ensuring accurate tracking and reporting.
  • Adapt mentoring strategies to meet the diverse needs of mentees, demonstrating flexibility and responsiveness.

Front Desk Team Lead

Samsara
12.2019 - 03.2020
  • Identify and implement improvements in front desk procedures, enhancing efficiency and customer service.
  • Develop and conduct training sessions for new hires and ongoing training for current staff, enhancing overall team performance.
  • Act as a liaison between front desk staff and management, ensuring clear communication of policies and procedures.
  • Led a global team of seven front desk staff, providing training, support, and performance evaluations to ensure high standards of service.

Front Desk Coordinator

Samsara
02.2019 - 12.2019
  • Provide a high level of support to company employees by responding to questions and issues via ZenDesk.
  • Maintain vendor relations by providing weekly headcount reports, scheduling, and maintaining regular contact.
  • Handle the flow of hundreds of people weekly through a high-growth IoT tech company.
  • Assist in planning and coordinating events, ensuring all logistical details were handled and guests received excellent service.
  • Manage and maintain detailed records of visitors, vendors, and office supplies, ensuring data accuracy and timely updates.

Education

Bachelor of Arts - Sociology

Washington State University
Pullman, WA
12-2018

Skills

  • Time Management
  • Calendar & Scheduling Management
  • Travel & Expense Coordination
  • Project Coordination
  • Flexibility & Adaptability
  • Organization & Prioritization
  • Event Planning
  • Collaboration & Teamwork
  • HR Support
  • Data Analysis
  • Database & Records Management

Timeline

Front Desk Receptionist

Denali Therapeutics
08.2024 - Current

Social Media Manager

Mannequin Madness
12.2022 - 03.2023

Professional Mentor

Friends of the Children
03.2020 - 11.2022

Front Desk Team Lead

Samsara
12.2019 - 03.2020

Front Desk Coordinator

Samsara
02.2019 - 12.2019

Bachelor of Arts - Sociology

Washington State University

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