Atlassian Jira
Elaine Reece
Sr. Project Manager
Delaware
Summary
Enthusiastic and positive technical professional with complete understanding of entire software development lifecycle. Highly trained in Scrum, Kanban, and waterfall product and project management strategies. Known for having talents in motivating committed and autonomous teams, high-level of emotional intelligence for stakeholder and team engagement, and a passion for continuous improvement.
Overview
13
13
years of professional experience
4
4
years of post-secondary education
4
4
Certifications
Work History
IT Project Manager, Sr. Advisor
Sedgwick Claims Management
Dublin
07.2019 - Current
- Manager of Finance IT legacy York Risk Services finance support team for 10 finance-related applications and migration to Sedgwick applications and processes, including Microsoft Dynamics Great Plains, SAP, and various APIs.
- Oversees a large program of finance & infrastructure migration projects to support teams (agile and non-agile), report progress including risk and influence positive outcomes for key stakeholders across multiple lines of business.
- Outlines migration roadmaps, owns and prioritizes product backlogs in Kanban-style framework.
- Determines resources, generates business requirement documents/charters, and creates project timeline as part of project scope determination and implementation.
- Oversees entire deployments from creation to rollout and delivery to end-user support with multiple agile and non-agile teams.
Sr. Project Manager and Atlassian Suite Admin
York Risk Services
Dublin
10.2018 - 07.2019
- Developed and managed multiple projects using Kanban to guide projects from conceptualization to implementation and maintenance.
- Gathered project requirements through interactions with potential application users and to develop business requirements documents (BRD), functional requirements documents (FRD) and user mockups.
- Helped to lead Marketing initiative through LumApps implementation of York intranet via Kanban plus daily stand-ups
- Worked with agile teams as resource for agile practices and team mentoring/coaching as needed for scrum, Kanban or hybrid frameworks including estimation, roadmapping, and scrum master training.
- Responsible for understanding current processes of application development teams in order to gather requirements, investigate potential solutions, analyze impact, communicate with stakeholders, and implement solutions in Jira and Confluence
Sr. Business Analyst and Scrum Master
York Risk Services
Dublin
02.2018 - 10.2018
- Worked with business product owner to decompose product roadmap into minimally marketable features, user stories and technical tasks for greenfield pooling software product.
- Performed business analyst (product manager) responsibilities to gather acceptance criteria, design process flows, create mocks, create and decompose 2-year product roadmap into user stories, analyze existing system limitations, and recommend priority to business PO based on system dependencies and business value.
- Coached PO, delivery lead, and scrum team on agile best practices such as scrum ceremonies, artifacts, and release planning.
- Facilitated daily scrum, sprint planning, backlog refinement, sprint review and team retrospectives.
- Creator and lead facilitator of Agile Support @York meetups to bring Agile processes and Agile software help to the York IT community
Sr. Business Analyst and Scrum Master
York Risk Services
Dublin
05.2017 - 04.2018
- Acted as lead product manager and scrum master to deliver a data management product focusing on integration with existing Electronic Data Interchange processes for Workers Compensation claims in six-month timeline, delivering MVP with early release allowing data management team to produce a 75% quality increase for error mitigation and higher level of efficiency
- Facilitated project roadmap planning and strategic vision in collaboration with CIO, IT Claims Director, VP of Data Management and scrum team.
- Decomposed product roadmap, created and managed epics and user stories within Atlassian Jira for three products: Enterprise Login, Enterprise Multi-factor Authentication, and Data Management Atlas
- Coached business Product Owner and scrum team on agile best practices and Atlassian Jira and Confluence implementations
- Facilitated all Scrum cadence including sprint planning, backlog refinement, daily scrums, sprint review, retrospective, and MVP release plans.
- Tracked team progress (burndown, velocity, and release forecast)
- Conducted user interviews including Senior Leadership in areas for Claims, Finance, and Operations, analyzed survey results, and presented insights to Sr. Leadership for greenfield product to create a new claims system while seamlessly replacing and integrating current claims systems
Scrum Master (Contract)
Nationwide Insurance Company
Columbus
08.2016 - 03.2017
- Agile facilitator for Human Resources Information Technology (HRIT) Run team working on rapid response customer support, defect mitigation, small enhancements, and small projects for HR software such as Peoplesoft
- Lead team of 15 people through agile transformation from traditional waterfall to mixed methodology Scrumban
- Assessed each scrum team member's responsibilities and delegated tasks to balance each employee's workload.
- Led sprint reviews, daily scrums and planning meetings to realize full team engagement.
- Provided extensive guidance on Agile scrum processes and methodologies to highly effective teams with goals of improving quality and productivity.
- Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies.
- Piloted effort to trail blaze and create standard work model for other Nationwide Run teams using agile best practices for Scrumban and Kanban workflows
- Responsible for collaborating with non-dedicated product owner on team day-to-day activities, risks, and product backlog priorities
- Collaborated with Build project scrum masters for resource allocations, team building, and build projects-to-run support transitions
Agile Leader and Business Analyst
Berkadia
Phoenix
02.2015 - 07.2016
- Responsible for coaching and mentoring agile best practices for multiple Scrum and Kanban teams, product owners and stakeholders within the Development organization at the Phoenix Office under direction from VP of Process Management
- Scrum Master for software development teams
- Facilitated all Scrum cadence including Release Planning, Sprint Planning, Daily Standup, Review and Retro
- Business Analyst for existing applications within proprietary ecosystem and salesforce integration
- Responsible for daily correspondents with product owners, scrum of scrums, stakeholders and users
- Tracked team progress (burndown, velocity, and release forecast)
- Present reports for project and management teams
- Ensured productivity by fostering team communication, empowerment, accountability and conflict resolution
Agile Project Manager (Contract)
American Express
Phoenix
09.2014 - 01.2015
- Managed workflow on project with experimental rapid prototype development team within the Technology Value Optimization organization on new product
- Utilized agile product management planning practices to create product roadmap, backlog, implementation and maintained workflow using Kanban methodology
- Responsible for project schedule, task management and mitigating minor issues
- Maintained relationship with third party vendors including team requests, frequent status meetings, on-boarding, contracts and working with AmEx financial services and processes
Agile Project Manager
SheKnows Media
Scottsdale
01.2014 - 07.2014
- Managed agile and traditional processes for multiple company projects
- Developed and maintained timelines and milestones for web product project needs based on strategy, scope, and vision
- Managed relationships and coordinated projects with third party vendors
- Responsible for day-to-day tactical execution of agile processes, tasks, documented revisions and resolved minor issues
- Developed tools and reports to communicate timelines and resource allocations to team, product stakeholders, including executive team, board members and organization management
- Responsible for setting up scrum cadence, training, agile coaching and shared scrum master responsibilities
- Managed and collaborated with design, web product and development teams to understand and maintain efficient agile and traditional project management processes
- Coordinated creation of corporate website with third party vender
- Coordinated implementation of Adobe Analytics and Adobe Social
Design Production Team Lead and Graphic Designer
SheKnows Media
Scottsdale
10.2011 - 01.2014
- Created and maintained processes for design, product and project management teams based on Agile principles and Kanban best practices
- Created system, implemented and maintained design team metrics
- Managed multiple jobs simultaneously and managed team workflow
- Created templates, style guides and maintained best practices for web production
- Managed five designers in Mexico & the US
- Launched in-house animation team using Google DoubleClick Studio & DFP
- Managed and maintained company relationship with third party digital animation vender
- Designed internal and sales deliverables
- Worked with web developers to create front end web graphics
Education
Bachelor of Arts - Graphic Communication
The University of Findlay
Findlay, OH 08.2002 - 05.2006
Skills
Problem identification
Story planning
Stakeholder relationship management
Risk mitigation planning
Analytical and Critical Thinking
Scrum
Kanban
Agile transformations
Software
Atlassian Confluence
SmartSheet
Microsoft O365
Google Suite
Certification
Scrum Alliance Certified Scrum Product Owner
Timeline
IT Project Manager, Sr. Advisor
Sedgwick Claims Management
07.2019 - Current
Atlassian Jira Software Certified Project Admin
06-2019
Sr. Project Manager and Atlassian Suite Admin
York Risk Services
10.2018 - 07.2019
Scrum Alliance Certified Scrum Product Owner
05-2018
Sr. Business Analyst and Scrum Master
York Risk Services
02.2018 - 10.2018
Sr. Business Analyst and Scrum Master
York Risk Services
05.2017 - 04.2018
Scrum Master (Contract)
Nationwide Insurance Company
08.2016 - 03.2017
Scrum Alliance Certified Scrum Master
07-2015
Agile Leader and Business Analyst
Berkadia
02.2015 - 07.2016
Agile Project Manager (Contract)
American Express
09.2014 - 01.2015
Project Management Institute Agile Certified Practitioner (PMI-ACP)
07-2014
Agile Project Manager
SheKnows Media
01.2014 - 07.2014
Design Production Team Lead and Graphic Designer
SheKnows Media
10.2011 - 01.2014
Bachelor of Arts - Graphic Communication
The University of Findlay
08.2002 - 05.2006