Summary
Overview
Work History
Skills
Volunteer Committee Work
Education Certifications
Timeline
Generic
Elaine Reid

Elaine Reid

West Hartford

Summary

Highly motivated and results-oriented professional with over 20 years of success in new business development, project management, sales, and marketing. Proven track record in executing successful marketing and business strategies to increase market share, outperform competition, and generate profits. Highly effective communicator, negotiator, and mediator with a demonstrated ability to build collaborative relationships across all organizational levels. Renowned for dependability, flexibility, integrity, and a strong "take-ownership" attitude, dedicated to providing exceptional service and fulfilling commitments. Energetic [Job Title] certified in [Area of certification]. Dedicated to developing and managing staff to optimize productivity, efficiency and patient satisfaction. In-depth knowledge of budget development, strategic planning and employee mentoring. Caring and organized professional with [Number] years of experience monitoring productivity and staff development.

Overview

20
20
years of professional experience

Work History

Director of Care at Home by JFS

Jewish Family Services Of Greater Hartford
04.2022 - Current
  • Built strong relationships with stakeholders to facilitate communication and collaboration across the organization.
  • Coordinated with community medical and health providers to determine patient treatment, discharge and care plan.
  • Analyzed patient and family feedback on services to implement necessary changes, boosting satisfaction rates 96%.
  • Developed care plans for clients to meet short- and long-term care goals and needs

Director of Business Development

Jewish Family Service Of Greater Hartford
01.2020 - 04.2022
  • Developed customized solutions tailored specifically to individual client needs, leading to increased repeat business engagements.
  • Increased client base by developing and implementing effective business development strategies.
  • Negotiated favorable contract terms with vendors and suppliers, reducing operational costs significantly for the organization.
  • Negotiated, prepared, and signed contracts with clients.

Senior Living Advisor

LiveWell
04.2018 - 01.2020
  • Increased revenue by $2 million year-over-year
  • Enhanced brand identity by promoting services in community and residential care
  • Streamlined data management to improve pipeline accuracy.

Director, Client Services

Companions for Living, LLC
01.2010 - 03.2018
  • Recruited to drive new business, improve client relationships, and manage caregivers and operations
  • Increased revenue by $2.5 million through effective handling of difficult cases, earning increased referrals
  • Transformed operations by implementing new software, reducing overhead costs
  • Expanded client base from 35 to 125 by building strong, collaborative relationships.

Sales & Marketing Director

Datahal, LLC
01.2008 - 01.2009
  • Developed and maintained client relationships for IT and data center services
  • Reduced costs by 25% through client partnerships and improved service delivery
  • Specialized in security, disaster recovery, and HIPAA compliance.

Account Manager

Hire Logic, LLC
10.2007 - 01.2008
  • Initiated and developed new opportunities for direct placement and temporary assignments
  • Negotiated exclusive contract for top-level aerospace client positions
  • Recognized for quickly applying sales expertise in a complex industry.

Business Development Manager

TMC - Hazardous Waste Disposal
01.2007 - 10.2007
  • Secured over 30 sales contracts, including a $1.5 million environmental cleanup project
  • Played a key role in securing a $3 million airport fire cleanup contract.

Territory Manager

All Waste, Inc.
01.2004 - 01.2007
  • Secured 5-year commercial contracts worth over $2.7 million
  • Managed customer relationships and compliance for over 1000 accounts.

Officer, Export Trade Group

HSBC Equator Bank PLC
01.1991 - 01.2004
  • Developed and managed export activities across multiple regions
  • Secured $1.5 million in contracts and increased exports to Africa
  • Coordinated Connecticut’s first state-sponsored African Business Conference in 1999.

Skills

  • New Business Development
  • Client Relations
  • Sales Management
  • Value-Based Care Financial Models
  • Risk-Based Arrangements
  • Needs Evaluation & Assessment
  • Territory Expansion
  • Effective Communication
  • Negotiation & Mediation
  • Strategic Partnerships
  • Networking & Sourcing
  • Contract Negotiation
  • Solution Selling
  • Collaborative & Responsive
  • Performance Conscious
  • Cultural Integration
  • Quality Improvement
  • Care Plan Development
  • Healthcare administration
  • Staff Development

Volunteer Committee Work

  • Alzheimer’s Association, Southington, Connecticut, Women's Champion, Advocacy (AIM) (2018 - Present) and Walk to End Alzheimer’s (2010 - 2020)
  • West Hartford Chamber of Commerce, West Hartford, Connecticut, Served on Board for many terms over the past 15 years

Education Certifications

  • National Council of Certified Dementia Practitioners, West Hartford, Connecticut, Certified Dementia Practitioner
  • Leadership Greater Hartford, Hartford, Connecticut, Nominated to QUEST for 2020
  • University of Hartford, Hartford, Connecticut, Coursework towards Business Administration Degree
  • Capital Community College, Hartford, Connecticut, Business Administration

Timeline

Director of Care at Home by JFS

Jewish Family Services Of Greater Hartford
04.2022 - Current

Director of Business Development

Jewish Family Service Of Greater Hartford
01.2020 - 04.2022

Senior Living Advisor

LiveWell
04.2018 - 01.2020

Director, Client Services

Companions for Living, LLC
01.2010 - 03.2018

Sales & Marketing Director

Datahal, LLC
01.2008 - 01.2009

Account Manager

Hire Logic, LLC
10.2007 - 01.2008

Business Development Manager

TMC - Hazardous Waste Disposal
01.2007 - 10.2007

Territory Manager

All Waste, Inc.
01.2004 - 01.2007

Officer, Export Trade Group

HSBC Equator Bank PLC
01.1991 - 01.2004
Elaine Reid