ELAINE SMITH
HCA Healthcare Inc.
Spring Hill
1
Certification
19
years of professional experience
New graduate Registered Nurse with an Associate Degree in Nursing and hands-on experience as a Nurse Extern in an acute care hospital. Committed to providing safe, compassionate, patient-centered care while continuing to grow professionally as a registered nurse.
Work History
Nurse Extern
11 Months- Assisted nursing staff in delivering patient care and managing daily activities.
- Monitored vital signs and reported changes to healthcare team for timely interventions.
- Administered medications under supervision, ensuring adherence to safety protocols.
- Collaborated with interdisciplinary teams to enhance patient outcomes and streamline care processes.
Payor Specialist
2 Years 9 Months- Maintains and enters certification information in appropriate information system.
- Initiates skilled nursing facility authorization requests.
- Sends daily hospital census to UR nurse team for each payor.
- Communicates clinical information and negotiates with payors to obtain authorization for appropriate level of care and length of stay.
- Ensures payor and customer satisfaction through effective communication and positive customer service skills at all times.
- Communicates any change in payor information to outcome Manager/Care Coordinator. Documents changes appropriately.
- Provides specific clinical information to third party payors; responsible for timely provision/flow of clinical information to/from third party payor.
- Enters inpatient denials in Epic system.
Patient Services Coordinator
3 Months- Answer all incoming calls promptly and politely, screen calls and take/relay messages as necessary.
- Scheduling/ coordinating appointments.
- Collecting and updating demographic and contact information.
- Conduct patient-screenings according to our COVID-19 policy.
- Greet patients immediately and warmly both in person and on the phone.
- Verify all patient insurance for therapy benefits, co-payments, limitations, approved # of visits, expiration dates for authorizations, etc.
- Scan insurance card, driver's license/photo ID and all other paperwork for inclusion in the patient's file.
Human Resources Specialist
9 YearsEducation
Associate of Science - Nursing (ADN)
Associate of Science - Health Information Technology
Medical Billing - Medical Billing and Coding
Skills
Electronic Medical Records (EMR)
Critical Thinking
Teamwork
Time Management
Medical Terminology
HIPAA Compliance
Certification
- Florida Registered Nurse License – Pending NCLEX
- Basic Life Support (BLS) – American Heart Association
CLINICAL EXPERIENCE
- Nurse Extern | HCA Florida Oak Hill Hospital | Brooksville, FL
- Assisted registered nurses with patient care and medication administration under supervision.
- Performed vital signs, patient assessments, and documented care in the electronic medical record.
- Supported patient mobility, hygiene, fall prevention, and activities of daily living.
- Worked collaboratively with the interdisciplinary healthcare team to provide quality patient care.
Languages
Spanish
Native or Bilingual
Timeline
Nurse Extern
HCA Healthcare Inc.
09.2025 - CurrentRead More
Payor Specialist
Atrium Health
12.2021 - 09.2024Read More
Patient Services Coordinator
CORA Physical Therapy
08.2021 - 11.2021Read More
Human Resources Specialist
U.S. Army
11.2007 - 11.2016Read More
Rasmussen University
Associate of Science from Nursing (ADN)
Read More
Rasmussen University
Associate of Science from Health Information Technology
Read More
Rasmussen University
Medical Billing from Medical Billing and Coding
Read More