Elaine Solomon
Manhasset,NY
Summary
Self-motivated administrative professional with efficiency-driven approach to handling administrative and filing needs. Highly organized with good multitasking, prioritization and critical thinking skills. Familiar with managing schedules, coordinating paperwork and serving customer needs. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
28
28
years of professional experience
Work History
Front Office Assistant
Port Washington Animal Hospital
09.2023 - 01.2025
- Facilitated smooth daily operations by answering incoming calls, directing inquiries, and taking messages for veterinarians as needed.
- Provided compassionate support during difficult situations such as end-of-life decisions or emergency visits, establishing trust with clients.
- Assisted veterinarians in providing timely care to patients through effective communication and coordination of services.
- Reduced wait times for clients by promptly checking in patients upon arrival at the clinic.
- Improved client retention by providing exceptional customer service to pet owners in person and over the phone.
- Maximized appointment availability by effectively coordinating schedules between multiple veterinarians and clients.
- Fielded phone calls from pet owners, answered questions and took messages for veterinarians.
- Greeted pet parents with warm smile and pleasantly asked for sign-ins upon arrival.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
Sales Associate
Ace Hardware
10.2021 - 03.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Real Estate Broker
Elaine Solomon Real Estate
02.2013 - 12.2019
- Cultivated lasting relationships with past clients through consistent follow-up contact to support their ongoing real estate needs or concerns.
- Collaborated with mortgage brokers, attorneys, and other stakeholders to expedite processes while maintaining clear communication channels throughout each transaction.
- Arranged for inspections and surveys of sold properties.
- Negotiated real estate contracts to navigate transactions between buyers and sellers.
- Facilitated successful negotiations between buyers and sellers to reach mutually beneficial agreements in a timely manner.
- Negotiated purchase contracts and lease agreements to establish maximum value for clients.
Executive Personal Assistant
Madoff Investment
04.1997 - 12.2008
- Organized high-level events, ensuring seamless execution and positive attendee experiences.
- Oversaw office management tasks, including supply inventory, facilities maintenance, and vendor relations.
- Enhanced executive productivity by managing complex schedules and coordinating travel arrangements.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Kept detailed track of household and maintenance inventory and schedules.
- Maintained appropriate filing of personal and professional documentation.
- Displayed absolute discretion at handling confidential information.
- Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
- Screened personal and business calls and directed to appropriate party.
Education
Some College (No Degree) -
Purley College
Purley, EnglandSkills
- Listening skills
- File organization
- Problem-solving skills
- Administrative skills
- Selling skills
Timeline
Front Office Assistant
Port Washington Animal Hospital
09.2023 - 01.2025
Sales Associate
Ace Hardware
10.2021 - 03.2023
Real Estate Broker
Elaine Solomon Real Estate
02.2013 - 12.2019
Executive Personal Assistant
Madoff Investment
04.1997 - 12.2008
Some College (No Degree) -
Purley College
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