Elaine Vachon
Rochester,NH
Summary
Elaine is seeking a Per Diem position as a Recovery Support Specialist at Hope on Haven Hill
Elaine is a well rounded individual that is very organized, professional and compassionate. Elaine is a quick study and would be a benefit to wherever she works. Elaine has been out of the workforce since the start of the pandemic to home-school her son.
Overview
24
24
years of professional experience
Work History
Office Manger
Edgerly FUneral Home
08.2018 - 03.2020
- Maintained computer and physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Welcomed families and visitors into facility and guided into appropriate visitation rooms or chapel.
- Prepared facilities for funeral visitations and memorial services, arranging chairs and flower arrangements and setting up sign-in books and memorial cards.
- Provided personal assistance, emotional support and personal care to clients.
- Used MS Word and Outlook to create and print tribute cards, guest books and prayer cards.
- Greeted funeral guests and coordinated seating.
- Supported funeral director with all facets of funeral service coordination.
Medical Secretary
Seacoast General Surgery
11.2008 - 08.2018
- Greeting and intake of patients
- Processing insurance and co-pays
- Collate and maintain patient charts
- Certify Breast CA patients MRI
- Schedule patient appointments
- File patient information in electronic medical record
- Maintain stock of exam rooms
- Maintain patient flow
- Scheduling surgical patients with WDH OR
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Kept information confidential and followed HIPAA guidelines to maintain patient trust.
Health Unit Coordinator
Wentworth Douglas Hospital
03.1996 - 03.2009
- Multi-tasking in a faced paced environment
- HUC on pediatric / adult medical surgical unit
- Effective inter-departmental communication
- Managed patient record through admission, transfer discharge
- Assured smooth functioning of department functions
- Medical transcriptions
- Weekly staff payroll (Kronos program)
- Monthly scheduling of Health Unit Coordinators
- Maintain patient census
- Answers phones and call lights effectively and appropriately
- Maintains patient confidentiality
- Maintains stock of clerical/desk supplies
- Orients new staff members to Unit
Education
High School Diploma -
St.Thomas Aquinas High School
Dover, NH1985
Timeline
Office Manger
Edgerly FUneral Home
08.2018 - 03.2020
Medical Secretary
Seacoast General Surgery
11.2008 - 08.2018
Health Unit Coordinator
Wentworth Douglas Hospital
03.1996 - 03.2009
High School Diploma -
St.Thomas Aquinas High School
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