I have over 24 years’ experience as a logistics specialist in over 5 major companies. Performing Department Manager and Lead roles for E-Commerce, shipping and receiving organization of Parcels via USPS, FED EX and UPS.
Overview
22
22
years of professional experience
Work History
Lead Supervisor
Gerber Childrenswear
02.2012 - 12.2022
Delivered superior customer service in every interaction and skillfully resolved conflicts.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
Interviewed, hired and trained new employees for production positions.
Lead roles in shipping, created BOL's , making sure shipments were correctly loaded on the trucks that were being shipped out ,
Lead roles in Small parcel shipping and manifesting orders VIA UPS, FedEX, USPS.
Ecommerce waved orders, picked and manifested to ensure proper shipment,
DTG (Direct to Garment printing) received orders for customized prints on baby clothes. Created holiday prints which got put into Auto Store that were purchased thru the company's website .
Shipping/Receiving Clerk
NewBreed Logistics
10.2009 - 04.2011
Received incoming shipments, compared contents against associated records and transmitted to proper department.
Inspected merchandise and sent damaged pieces for repair before shipment.
Verified orders by comparing names and quantity of items packaged with shipping documents.
Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
Shipped assembly kits to BOEING
Inventory Control Specialist
Various Inventory Control Jobs
05.2009 - 10.2009
Audited and corrected discrepancies in inventory numbers.
Completed physical inventory counts each month.
Recorded information, shortages and discrepancies to keep records current and accurate.
Completed daily cycle counts to maintain accuracy of records.
Inventory Manager
ACME Distribution
10.2006 - 10.2007
Recorded information, shortages and discrepancies to keep records current and accurate.
Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size or type of material.
Strengthened inventory processes to balance supply needs with budget and space limitations.
Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
Conducted physical inventory counts each quarter
Returns, Core and Defect Manager
ASWA/ Bumper To Bumper
08.2002 - 09.2005
Communicated with carrier representatives, arranging for special deliveries and shipment receipts.
Packed, secured, labeled and applied postage to materials to prepare items for shipment.
Issued credits to customers and prepared BOL's for defects and cores to be sent to manufacturers for credit back to the company.
Worked with purchase orders
Returns Supervisor
Installers Edge
09.2002 - 08.2003
Distributed returned merchandise to appropriate store departments or palletized for liquidation.
Documented returned product details in [Software] inventory tracking system.
Unloaded, inspected and stored [Number] damaged and returned products every [Timeframe].
Operated electric pallet jack, forklift and manlift.
Issued credits to customers
Department Manager
Walmart
08.1998 - 06.2002
Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
Communicated with managers of other departments to maintain transparency.
Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
Certified Medical Assistant/Physicians Office Spec at Roper St. Francis Physicians PartnersCertified Medical Assistant/Physicians Office Spec at Roper St. Francis Physicians Partners