Summary
Overview
Work History
Education
Timeline
Generic

Elaine Walker

Tomball,TX

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure Dispatch Supervisor position to help team achieve company goals.

Overview

22
22
years of professional experience

Work History

Delivery & Install Supervisor

Ricoh USA
02.2011 - Current
  • Utilize Descartes and Oracle on a regular basis for Inventory Control, route planning and optimization.
  • Maintain fleet Preventive Maintenance schedule and registration.
  • Participate in educational opportunities, maintaining working knowledge of processes, policies and procedures.
  • Monitor product damages and communicate necessary improvements to prevent future incidents.
  • Monitor daily progress and work quality to provide guidance and direction to team.
  • Review routes to study installation and implementation project requirements.
  • Enhance one trip one resource success rate by motivating team members to strengthen driver install skills..
  • Create and maintain daily, weekly, and monthly reports.
  • Contributed to development, implementation, and execution of Driver Installs.
  • Manage efficient teams of up to 16 employees with some being in remote locations.
  • Monitor safety compliance to maintain goal and protect team members from harm.
  • Verify proper utilization tools and materials to adhere to safety guidelines and meet goals.
  • Identify and reduce knowledge gaps with ongoing training and close employee mentoring for new and less experienced team members.
  • Conduct meetings on a weekly, monthly, and quarterly basis.
  • Teach SMITH System driver training annually.
  • Oversee cycle counts for inventory accuracy.
  • Ensure drivers are DOT compliant.
  • Utlilize LYTX to coach team on driving habits.
  • Partner with scheduling team daily for route and customer review.
  • Interact with customers, sales reps and managers as needed to ensure delivery is made according to expectation.

Lead Scheduler

Ricoh USA
02.2004 - 02.2011
  • Worked with supervisors and team members to understand dispatch and scheduling needs and bring levels within desired tolerances.
  • Addressed inventory problems and developed creative solutions to prevent delays.
  • Realigned routes to factor in changing conditions and customer site specifications.
  • Conferred with managers, sales team, purchasing and planning to revise plans and achieve demanding targets.
  • Met production goals and formed action plan to constantly raise bar to higher standards.
  • Accomplished leadership through team building exercises and mentoring within departments.

Scheduler

Ricoh USA
02.2002 - 02.2004
  • Conferred with managers, sales teams, and customers to schedule routes.
  • Optimized organizational processes by effectively managing crew schedules while adhering to contractual restrictions.
  • Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
  • Completed logs and reports detailing production data such as volume, inventory damages, and quality assurance results, helping management make accurate operational decisions.

Education

High School Diploma -

Klein Oak High School
Spring, TX
05.1996

Timeline

Delivery & Install Supervisor

Ricoh USA
02.2011 - Current

Lead Scheduler

Ricoh USA
02.2004 - 02.2011

Scheduler

Ricoh USA
02.2002 - 02.2004

High School Diploma -

Klein Oak High School
Elaine Walker