Elaine Winther
Livermore,CA
Summary
Over 20 years of Inside sales and technical experience working at a Value-Added Reseller company. Worked with a wide range of OEM servers and storage products, including EMC, NetApp, IBM, Cisco, Arista, F5, Pure Storage, and HP.
Overview
24
24
years of professional experience
1
1
Certificate
Work History
Senior Customer Executive
Computacenter
San Francisco, CA
09.2025 - Current
- Collaborate with Sales, Partner Management, Integration Centers, Finance, and other cross functional teams on an as needed basis regarding open and pending customer projects and orders.
- Manage complex projects from initiation to completion, ensuring adherence to timelines and budgets.
- Provide status reports to Account managers, project teams, and Partner Management.
- Manage and coordinate execution of all open requests, open quotes, open purchase orders, escalated orders, and at-risk projects.
- Primary interface for client requests for quotes and technical support
- Produce accurate customer quotations, negotiate best pricing with vendors, check lead times; maintain constant vendor interaction.
Inside Sales Manager
Prosys Information Systems
Pleasanton, CA
03.2020 - 09.2025
- Managed a team of 5 Inside Sales Representatives. Responsible for developing, implementing, and executing business plans to meet and satisfy the team's client/customer requirements.
- Managed direct reports with diverse projects, working internally and cross-functionally to achieve objectives
- Worked with Finance, Legal, and purchasing to regularly processes and policies for alignment to business goals.
- Analyzed backlog and provided updates to Sector Directors to assist in Sales Forecasting.
- Worked with Sector Directors and Client Directors to ensure Outside Sales and Inside Sales are working together in the most efficient manner possible.
- Identified problems and work towards root cause analysis with proactive, preventative solutions.
- Developed and monitored personal development plans with all direct reports
- Led sales team to achieve quarterly revenue targets through strategic planning and execution.
Lead Technical Specialist
Applied Computer Solutions
Pleasanton, CA
06.2002 - 03.2020
- Managed new business opportunities and served the existing customer base for a wide range of OEM servers and storage products, including EMC, NetApp, IBM, Cisco, Arista, F5, Pure Storage, and HP.
- Ensure timely and accurate completion of quotation and determine product availability
- Support customers with server and storage technical expertise; participate in customer discussions when evaluating project requirements
- Design and configure system and upgrade configurations per customer requirements
- Create technical drawings detailing customer configurations using Microsoft Visio 2010
- Maintain current standard configurations for major platforms sold
- Achieve and maintained OEM certifications for product lines sold
Education
High School Diploma -
California High School
San Ramon, CANo Degree - Marketing
Las Positas College
Livermore, CASkills
Experience with QuoteWerks
Experience with SalesPad software
Experience with Salesforce
Experience with SAP systems
Customer-oriented
Team leadership
Certification
- BSI ISO 9001:2015 TL9000 Certified
- BSI ISO 9001:2015 TL9000 Internal Quality Systems Auditor
- Veritas, HP, IBM, EMC/Dell, Arista, Pure Storage, Oracle
- Microsoft Visio 2010
- Microsoft office 2013
- Excel 2013
Timeline
Senior Customer Executive
Computacenter
09.2025 - Current
Inside Sales Manager
Prosys Information Systems
03.2020 - 09.2025
Lead Technical Specialist
Applied Computer Solutions
06.2002 - 03.2020
High School Diploma -
California High School
No Degree - Marketing
Las Positas College