ELAINE WISBY
Georgetown,KY
Summary
Proactive security professional with experience at GardaWorld Security, skilled in emergency response and conflict resolution. Demonstrated ability to maintain a safe environment through effective surveillance and personnel screening. Recognized for superior customer service and training new team members to uphold security protocols, ensuring a secure and welcoming atmosphere.
Overview
41
41
years of professional experience
Work History
Security Officer/ Gate Officer
GardaWorld Security
01.2013 - 04.2025
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Checked and verified photo identification prior to granting facility access.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Investigated suspicious activities and persons to maintain security of premises.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Conducted training sessions for new security personnel to facilitate compliance with security protocols.
Accounts Payable Clerk/Accounts Receivable Clerk
Lukjan Metal Products
09.1984 - 09.2012
- Maintained good working relationships with vendors and resolved disputes.
- Demonstrated adaptability during peak workload periods while maintaining high-quality results and meeting tight deadlines.
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
- Prepared vendor invoices and processed incoming payments.
- Assisted in month-end closing procedures, ensuring all invoices were processed on time to reflect accurate financial statements.
- Maintained accurate financial records by regularly reconciling accounts payable transactions.
- Improved vendor relationships through diligent communication and prompt issue resolution.
- Reached out to vendors and customers to verify information and follow up on client issues.
- Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
- Made outbound calls to vendors and customers to discuss and resolve account needs.
- Reconciled accounts receivable ledger to verify payments and resolve variances.
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Posted customer payments by recording cash, checks, and credit card transactions.
Education
High School Diploma -
Scott Senior High School
Georgetown, KY06-1970
Skills
- Detail-oriented
- Complex Problem-solving
- Superior customer service
- Conflict de-escalation
- Personnel screening
- CCTV surveillance
- Emergency response
- Crime prevention
- Incident reporting
- Conflict resolution techniques
- Report writing
- Crime prevention methods
- Dispatch
- Alarm monitoring
- Identification verification
- Shift work experience
Timeline
Security Officer/ Gate Officer
GardaWorld Security
01.2013 - 04.2025
Accounts Payable Clerk/Accounts Receivable Clerk
Lukjan Metal Products
09.1984 - 09.2012
High School Diploma -
Scott Senior High School
Similar Profiles
Darren ElhornDarren Elhorn
Security Professional at GardaWorld Security/ Apex SecuritySecurity Professional at GardaWorld Security/ Apex Security
Tristan SmithTristan Smith
Special Response Officer at GardaWorld SecuritySpecial Response Officer at GardaWorld Security
Mercy NaylorMercy Naylor
Security Officer at GardaWorld SecuritySecurity Officer at GardaWorld Security