Summary
Overview
Work History
Education
Skills
Specialized Training
Timeline
Generic

Elaine Worth

Lincoln,IL

Summary

Dedicated, detail and result-orientated Correctional Internal Affairs Officer. Observant investigator, focused on keeping an open perspective during investigations. Coordinates investigations, reviews case files, conducts interviews. Highly motivated with 6 years Correctional experience keeping order and avoiding dangerous situations within the prison setting. Energetic leader recognized for generating respect and obedience from even the most difficult individuals.

Overview

25
25
years of professional experience

Work History

Internal Affairs Correctional Officer

Illinois Department Of Corrections
Lincoln , IL
01.2024 - Current

Conduct investigations, prepare documentation, and complete internal Correctional cases as delegated by the Internal Affairs Lieutenant. Interview witnesses and suspects to gather information pertinent to cases. Analyze data gathered during investigation to determine the validity of claims. Follow up on leads obtained through interviews or other sources. Develop strategies for gathering additional evidence or intelligence related to cases. Prepare detailed reports summarizing investigative activities and results. Organize and maintain files of all investigative activities. Attend training sessions to stay current on new investigative trends and technologies. Adhere to departmental policies regarding investigations and reporting procedures. Monitor daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict. Trained and operates state of the art body scanning machine to identify any contraband individuals might attempt to introduce to the correctional facility.

Correctional Officer

Illinois Department Of Corrections
Lincoln, IL
06.2018 - Current

Employ de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly individuals in custody. Inform individuals in custody and visitors of rules, safety and security procedures and responsibilities. Conduct searches of inmates, cells, and prison grounds to detect contraband or illegal activities. Perform security checks on visitors entering the facility as well as on packages being delivered to inmates. Respond to emergency situations such or disturbances with appropriate force measures. Investigate incidents involving prisoners or staff to determine who was responsible for any violations of policies or procedures. Assist in training new Correctional Officers in proper safety protocols and techniques for dealing with difficult situations. Prepare detailed reports documenting all relevant information related to daily operations at the correctional facility. Transport prisoners between facilities or court hearings using secure vehicles equipped with restraints.

Staff Assistant

Wexford Health Sources, Logan Correctional Center
Lincoln, IL
06.2015
Managed all incoming calls for busy healthcare unit.  Greeted patients and responded to telephone and in-person requests for information from security staff, administration, counseling, and mental health. Scheduled and confirmed appointments for nursing team.  Successfully established effective systems for record retention by creating new ways of tracking vital information for patients.  Improved communication efficiency as primary liaison between patients, providers, nurses, support staff, and officers.  Completed and submitted documentation in accordance with agency guidelines. Assisted management with reports and any other requests on a day to day basis.  Maintained the nurse desk area in a neat and organized fashion. Made copies, sent faxes and handled any incoming and outgoing correspondence. Verified daily logs to track information regarding patient care. Wrote reports, emails, and memorandums. 

Petroleum Marketer

Illico Incorporated
Lincoln, IL
06.2007 - 06.2015
Ordered fuel for multiple company owned sites as well as contracted owners.  Interacted with customers via phone or email to follow-up on  fuel shipping statuses and orders.  Accurately billed customers fuel shipping orders. Organized billing and invoice data. Assisted customers in finding lowest wholesale cost on a nightly basis by updating hundreds of prices in multiple spreadsheets.  Updated database with customer and sales information. Cross-trained and provided back-up for other representatives when needed.  Made copies, sent faxes and handled questions from customers on a daily basis.  Organized files, developed spreadsheets, and faxed reports.

Assistant Manager

Fashion Bug, Charming Shops Inc.
Lincoln, IL
01.2005 - 11.2007
Delivered excellent customer service by greeting and assisting each customer.  Addressed customer inquiries and resolved complaints. Stocked and restocked inventory when shipments were received. Reorganized the sales floor to meet company demands.  Trained staff to deliver outstanding customer service. Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts. Assisted in completing weekly schedules. Trained staff to deliver outstanding customer service. Addressed and corrected sales staff communication issues in a tactful and effective manner.

Manager

Quick Way Foods
Lincoln, IL
05.2003 - 01.2005
Delivered excellent customer service by greeting and assisting each customer.  Stocked and restocked inventory when shipments were received.  Prepared weekly employee schedule.  Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments. Verified that all merchandising standards were maintained on a daily basis. Maintained friendly and professional customer interactions. Worked as a team member to provide the highest level of service to customers.  Determined staff appointments and terminated employees when necessary.  Trained all new employees on store procedures and policies. 

Shift Supervisor/Waitress

Pizza Hut, NPC International
Lincoln, IL
07.1999 - 01.2004
Maintained knowledge of current menu items, garnishes, ingredients and preparation methods. Delivered exceptional service by greeting and serving customers in a timely, friendly manner. Regularly checked on guests to ensure satisfaction with each food course and beverages. Managed closing duties, including restocking items and reconciliation of the cash drawer. Scheduled and directed staff in daily work assignments to maximize productivity. Efficiently resolved problems or concerns to the satisfaction of all involved parties. Assigned tasks and oversaw the direction of employees to ensure compliance with food safety procedures and quality control guidelines. Ensured proper cleanliness was maintained in all areas. Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.

Education

High School Diploma - undefined

Lincoln Community High School
1999

Skills

  • Highly organized
  • Professional and mature
  • Dedicated team player
  • Motivated
  • Fair and consistent
  • Strong interpersonal skills

Specialized Training

  • Illinois Department of Corrections Investigations Unit: Basic Institutional Investigator Training
  • Illinois Department of Corrections PREA - Sexual Abuse and Harassment Prevention and Intervention Program Training
  • Illinois Department of Corrections Facility Body Scanner Training

Timeline

Internal Affairs Correctional Officer

Illinois Department Of Corrections
01.2024 - Current

Correctional Officer

Illinois Department Of Corrections
06.2018 - Current

Staff Assistant

Wexford Health Sources, Logan Correctional Center
06.2015

Petroleum Marketer

Illico Incorporated
06.2007 - 06.2015

Assistant Manager

Fashion Bug, Charming Shops Inc.
01.2005 - 11.2007

Manager

Quick Way Foods
05.2003 - 01.2005

Shift Supervisor/Waitress

Pizza Hut, NPC International
07.1999 - 01.2004

High School Diploma - undefined

Lincoln Community High School
Elaine Worth