Summary
Overview
Work History
Education
Skills
Timeline
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Elaine E Takessian

Manchester,MI

Summary

I am a professional manager offering 26+ years of expertise in supervising and training employees working in a Fortune 500 company. I have demonstrate meticulously managing logistics, planning employee schedules and communicating with other departments to provide smooth business operations. Because of my knowledge in monitoring and shipping large quantities of product in state and abroad.

I have been awarded many different accolades from FedEx;I was provided an award for my talent in recruiting, hiring, training and scheduling employees. Secondly, I am a professional and a clear communicator through successful managing and boosting morale through constructive one-on-one Talk/Listen/Action sessions. I was selected from 1,000's of managers to elicit my knowledge of international freight and how to track packages. I am an organized and dependable candidate successful at managing multiple priorities with a positive attitude. With the willingness to take on added responsibilities to meet team goals. Lastly, I am hoping for the chance to show your team how my skill set of interpersonal skills, excellent time management and problem-solving skills will help your company succeed.

Overview

30
30
years of professional experience

Work History

Ramp Operations Manager

FedEx Express
09.1997 - Current
  • Enhanced customer satisfaction by addressing concerns promptly and providing effective resolutions.
  • Collaborated with other managers to develop strategies for continuous process improvement in operational efficiency.
  • Mitigated potential hazards by regularly inspecting ramp areas and ensuring compliance with safety protocols.
  • Reduced employee turnover through effective communication, training, and performance management.
  • Fostered a positive work environment through open communication channels among team members.
  • Optimized staffing levels during peak hours by analyzing schedules and adjusting resources accordingly.
  • Led improvement initiatives to advance operational efficiencies and increase revenue.

Assistant Store Manager

Kids "R" Us
06.1988 - 10.1993
  • Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Rotated merchandise and displays to feature new products and promotions.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Implemented loss prevention tactics to deter thefts while maintaining a welcoming environment for all customers.
  • Provided support to store manager in budgeting processes, helping maintain financial stability for the business.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.

Education

Bachelor of Arts - Liberal Arts And Sciences

University of Pittsburgh
Pittsburgh, PA

Skills

  • Decision Making
  • Multitasking Abilities
  • Customer Service
  • Regulatory Compliance
  • Time Management
  • Safety Procedures
  • Dependable and Responsible

Timeline

Ramp Operations Manager

FedEx Express
09.1997 - Current

Assistant Store Manager

Kids "R" Us
06.1988 - 10.1993

Bachelor of Arts - Liberal Arts And Sciences

University of Pittsburgh

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Elaine E Takessian