Eager to contribute to team success through hard work, attention to detail and excellent organizational skills
Motivated to learn, grow and excel in the Commercial Real Estate Industry
Enthusiastic Property Manager with 20 years of experience managing by coordinating & strategizing daily operations
Analytical and friendly professional certified in Microsoft Excel 1 & 2
Manager of the Year for years 2006 & 2011
Well versed in Adobe Acrobat DC, & Creative Cloud
Overview
21
21
years of professional experience
1
1
year of post-secondary education
Work History
CPM Property Manager
Avison Young Intelligent Real Estate S
Memphis , TN
10.2021 - Current
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Used coordination and planning skills to achieve results according to schedule.
Led projects and analyzed data to identify opportunities for improvement.
Demonstrated respect, friendliness and willingness to help wherever needed.
Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
Participated in team-building activities to enhance working relationships.
Computerized recordkeeping systems, initiating and maintaining financial accurate and current tracking in AppFolio.
Assistant Asset Manager
Commercial Advisors, LLC | Crosstown Concourse
Memphis, Tennessee
03.2017 - 10.2021
Perform wide range of support for all departments to facilitate efficient operation of the organization
Assisted in managing on-site team, vendors, and contractor relationships. Maintain office supply inventories & general administrative support
Managed all lease preparation, abstracts, bill backs & rent statements
Soley responsible for Monthly Sales reports, AR | AP and quarterly leasing report
Maintain highly organized web based program filing system for updating COI & W9 for both Tenant & Vendors
Implemented BOLO files, KIPSU, & Omnilert application programming interface for web apps
Monitored usability based on customer feedback for Crosstown website & plugins
Contacted clients with past-due payments and actively monitored payments due from clients.
Completed (6) audits in accordance with standard operating procedures.
Resolved GL coding and tracked recurring expenses for accrual entry.
Created documents in accordance with JP Morgan guidelines and submitted TI disbursements for processing
Property Manager
Quail Ridge Apartments, Heritage Properties INC
Memphis, Tennessee
01.2001 - 03.2017
Duties & responsibilities expected as Property Manager for Heritage Properties Inc were to professionally maintain and manage day-to-day activities that were brought to attention
Oversaw renovation stages through 2014 - 2017. Handling contractors, Leasing apartments, Renewals, taking care of resident needs, inspect vacant units, coding invoices, marketing, & engaging with employees to make sure their jobs were performed efficiently
Worked diligently to be proactive leader for 10+ staff members & take ownership in property
Provided rapid resolution to customer issues & complaints while complying with company policies.
Developed and executed plan to achieve and maintain 95% or better rate of occupancy for 238 unit property
Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
Education
Some College (No Degree) - Real Estate Management
Institute of Real Estate Management (IREM)
Memphis, TN
10.2010 - 10.2011
Some College (No Degree) - CLP | Property Management
NAHB
Madison, MS
Certified Nursing - Nursing Assistance
Mississippi Delta Community College
Moorhead, MS
1993
Skills
Service-Oriented
Attention to Detail
Microsoft Excel, Word, Outlooks & Web Access
Budget Administration
Monthly Financial Statements
Construction Project Oversight
Insurance Coordination
Payroll Administration and Timekeeping
Timeline
CPM Property Manager
Avison Young Intelligent Real Estate S
10.2021 - Current
Assistant Asset Manager
Commercial Advisors, LLC | Crosstown Concourse
03.2017 - 10.2021
Some College (No Degree) - Real Estate Management
Institute of Real Estate Management (IREM)
10.2010 - 10.2011
Property Manager
Quail Ridge Apartments, Heritage Properties INC
01.2001 - 03.2017
Some College (No Degree) - CLP | Property Management
NAHB
Certified Nursing - Nursing Assistance
Mississippi Delta Community College
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