Dedicated and compassionate professional driven by a passion for nurturing connections and enriching lives. With expertise in customer service, child development and multitasking, I deliver personalized care and support. Bilingual, first aid-certified and adaptable, my empathetic approach fosters meaningful relationships.
Provided daily care for 2 children (3 & 5 years old), ensuring physical, emotional and educational needs were met.
• Managed household tasks: laundry, meal preparation and light housekeeping.
• Engaged children in educational/recreational activities, promoting cognitive development and social skills.
• Ensured children's safety and well-being, administering first aid when necessary.
• Shared cultural traditions/values with host family, fostering mutual understanding.
As a waiter at an indoor playground for children, I provided excellent customer service by creating an enjoyable experience for both children and their parents. I warmly greeted customers to create a welcoming atmosphere. One of my main tasks was preparing milkshakes and coffee, paying great attention to detail to ensure each drink was delicious and well-presented. Additionally, I effectively communicated with customers to understand their preferences and dietary requirements, providing accurate recommendations and maintaining a clean and organized workstation to uphold hygiene standards.
In my role, I had a wide range of responsibilities that required me to be adaptable and assist wherever necessary. Primarily, I was responsible for providing assistance to clients at the cash register, ensuring their needs were met, and ensuring their satisfaction.Additionally, I occasionally had the responsibility of opening and closing the shop, ensuring its smooth operation throughout the day. I also lent a hand in the back of the store, participating in the preparation and baking of various Products
Soft Skills
1 Strong multitasking
2 Patience and empathy
3 Excellent communication
4 Conflict resolution
5 Time management
6 Adaptability
7 Reliability and punctuality
8 Integrity
Customer Service
1 Customer service excellence
2 Customer assistance
3 POS systems
4 Cash handling
Childcare
1 Toddler care experience
2 Child development knowledge
3 First aid certified
4 Safety awareness
5 Child supervision
6 Behavior management techniques
Operational
1 Housekeeping
2 Reliable transportation
3 Schedule management
4 Organizational abilities
Language
1 Bilingual