Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Elainne Montesi

San Antonio,Tx

Summary

Forward-thinking team leader skilled at operating departments efficiently to meet goals. Seasoned Operations Manager and talented leader with 13+ years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.

Well-qualified Manager with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers, and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.

Overview

37
37
years of professional experience

Work History

Realtor

Lpt Realty
04.2025 - Current
  • Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
  • Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
  • Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
  • Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
  • Generated leads for potential buyers and sellers by hosting open houses, conducting market analysis, and networking within the community.

General Manager of Operations

Chuy's Tex-Mex
04.2011 - 02.2025
  • Trained, coached and mentored staff to support smooth adoption of new operating programs.
  • Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
  • Chaired weekly meetings with executive leadership to identify opportunities for improvement, establish milestones and tailor products to individual markets.
  • Improved productivity while reducing staffing and operational costs
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
  • Partnered with vendors and suppliers to effectively manage and budget.
  • Reviewed shift reports to understand current numbers and trends.
  • Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.

Homeschool Educator

Self Employed
08.1999 - 06.2017
  • Adapted teaching methods and lesson plans to changing student needs.
  • Established routines and procedures that promoted a structured yet flexible learning environment conducive to academic success.
  • Established clear objectives for all lessons, units, and projects, resulting in measurable improvements in student progress.
  • Fostered critical thinking skills through engaging discussions and inquiry-based learning techniques.

Manager on Duty

1776 Inc. (Mama's Restaurant)
06.1988 - 03.2011
  • Trained employees in essential job functions.
  • Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
  • Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
  • Provided exceptional customer service, addressing concerns promptly and ensuring repeat business from satisfied clients.

Education

Associates - Psychology

San Antonio College
San Antonio, TX
01.2009

Real Estate License -

Champions School of Real Estate
San Antonio, TX
04.2025

Skills

  • Motivational Leadership
  • Morale Improvements
  • Constructive Feedback
  • Workload Delegation
  • Profit and Loss Control
  • Guest Relations
  • POS Inventory System Operation

Accomplishments

  • Reduced operational expenses
  • Achieved growing sales by completing stricter overhead with accuracy and efficiency.
  • Company trainer of new systems and operations
  • Trained all new management staff
  • Supervised team of 90 staff members.

Timeline

Realtor

Lpt Realty
04.2025 - Current

General Manager of Operations

Chuy's Tex-Mex
04.2011 - 02.2025

Homeschool Educator

Self Employed
08.1999 - 06.2017

Manager on Duty

1776 Inc. (Mama's Restaurant)
06.1988 - 03.2011

Associates - Psychology

San Antonio College

Real Estate License -

Champions School of Real Estate
Elainne Montesi