Elan Thomas
New York,NY
Summary
Outgoing Apprentice Hairdresser willing to learn and excel in the beauty industry. Familiarity with highlighting Braids and Wigs. Adept in creating various hairstyles that complement individual facial features and handling front-office duties, including scheduling appointments and greeting clients. Competent in producing a wide range of hairstyles that complement unique facial characteristics. Experienced in providing high-end Natural Hair Care services to clients in a fast-paced salon environment.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Hairstylist's Assistant
Magic Fingers Studio & Institute
11.2022 - Current
- Increased client satisfaction by providing excellent customer service.
- Answered telephone calls to provide information and schedule new appointments.
- Prepared clients for hair cuts and styles with soothing shampoo work.
- Helped customers select styles for special events such as prom and formal dances.
- Freed up stylists to focus on customers by personally handling basic tasks such as restocking supplies.
- Studied advanced techniques to develop proficiency and better serve customers.
- Attended hair shows, classes and seminars to stay up-to-date on latest trends.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Demonstrated thorough knowledge of all salon products and services.
- Completed basic styles for regular customers by using strong blow-drying and curling abilities.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Offered exceptional service and support to walk-in and scheduled customers.
Wig Maker
Creative Custom Hair Unit Studios
06.2015 - Current
- Counted and documented opening and closing cash amounts daily.
- Developed loyal following of clients by providing high-quality services.
- Distributed business cards outside of salon to generate new business.
- Educated customers on products to maximize benefits.
- Processed payments, entering sales in register for prompt customer service.
- Mixed pigments and used proper techniques to achieve desired color on hair extensions
- Used social media platforms to promote salon and services.
- Evaluated client needs and recommended treatments and strategy to achieve desired results while maintaining hair health.
- Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
- Trimmed, cut, and shaped hairpieces based on customer preference.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Resolved guest complaints about service or style.
- Offered professional cuts, color services and extensions to salon customers.
- Determined appropriate hair treatments based on conditions and textures.
- Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Answered phone calls and emails to schedule client appointments.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Provided pre- and post-service consultations to accurately assess clients' needs.
- Demonstrated thorough knowledge of all salon products and services.
- Developed creative techniques to provide clients with latest hairstyles.
- Attended hair shows, classes and seminars to stay up-to-date on latest trends.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Styled hair, makeup and nails for customers for special events and occasions.
Education
Natural Hair Care - Natural Hair Care
04.2023
- Professional Development: Knotless Braids, I-Tips Extensions, Ponytails, Stitch Braids
- Relevant Coursework: Loctician Class & Hair Weaving Classes
- Honoree of Student Spotlight
Skills
- Social Media Platforms
- Industry Standards
- Telephone Management
- Electronic Calendar Management
- Shampooing Hair
- Sanitize Tools
- Detailed Instruction
- Hair Maintenance Expertise
- Client Satisfaction
- Maintain Equipment
- Laundry Assistance
- Health Code Compliance
- Service Promotions
- Fashion Shows
- Trend Advice
Websites
Certification
- Licensed Natural Hair Care - May2023
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Hairstylist's Assistant - Magic Fingers Studio & Institute
11.2022 - Current
Wig Maker - Creative Custom Hair Unit Studios
06.2015 - Current
Magic Fingers Natural Hair Institute - Natural Hair Care, Natural Hair Care
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