Elana Koshman
Jacksonville,FL
Summary
Committed follower of Christ who loves God and people. An organized, attentive to detail and motivated individual, eager to utilize the abilities and gifts I have been given and organizational skills across diverse settings. Seeking opportunities to meet needs and help staff with a variety of tasks to help complete important church work.
Overview
6
6
years of professional experience
Work History
Post Execution Clerk
Purcell Flanagan Hay & Greene
Jacksonville, FL
07.2024 - Current
- Organized and maintained filing systems for confidential documents.
- Compiled client information into organized databases for easy access.
- Verified accuracy of all paperwork prior to submission for processing.
- Created memos, letters, emails, reports, presentations as requested by management.
- Scanned documents into digital formats ensuring accuracy of content.
Orders and Logistics Coordinator/ Customer Service
Willow Smoke LLC
Fresno, CA
08.2021 - Current
- Resolved and communicated transit delays to maximize satisfaction
- Scheduled materials shipment and transportation to meet tight deadlines
- Resolved customer inquiries, complaints, and issues providing insightful solutions
- Resolved product and service issues promptly.
Dispatcher
Avalon Heating And Air
Jacksonville, FL
04.2024 - 06.2024
- Assigned drivers to appropriate routes based on customer needs.
- Provided timely updates to customers regarding their appointments or requests.
- Received and dispatched calls for emergency services.
- Created daily reports detailing response times, call volumes, and other pertinent information.
- Resolved customer complaints related to service issues or delays.
Unit Host
Thomas Cuisine
Fresno, CA
08.2020 - 01.2021
- Explained menu items and answered customer questions about ingredients and preparation methods
- Delivered orders and provided condiments, beverages, and place settings
- Addressed and resolved customer concerns quickly, working with management to fix complex issues to tend to patient needs
- Controlled flow of food from kitchen to dining room to meet time targets
Childcare Provider
The Well Community Church
Fresno, CA
01.2019 - 01.2020
- Encouraged positive interactions between children by providing supervision at all times.
- Cultivated safe and inclusive care environment to nurture and encourage children
- Maintained clean classroom, eating and activity areas
- Organized age-appropriate activities to promote play, movement, and development.
- Created lesson plans using Bible-centered curriculum on age-appropriate topics or themes.
Education
Associate of Science -
Fresno City College
Fresno, CAHigh School Diploma -
C.L.A.S.S.
Fresno, CASkills
- Interpersonal Skills
- Communication
- Verbal and writing communication
- Operations Support
- Problem Solving
- Teamwork
- Organization
- Attention to detail
- Adaptability
- Administrative Support
- Data Entry
Previous Areas of Service in Church Life:
- Youth Events Planning Team
- Camp Counselor
- Worship Team Member
- Girl's Group Leader
- Women's Ministry Media Team
Timeline
Post Execution Clerk
Purcell Flanagan Hay & Greene
07.2024 - Current
Dispatcher
Avalon Heating And Air
04.2024 - 06.2024
Orders and Logistics Coordinator/ Customer Service
Willow Smoke LLC
08.2021 - Current
Unit Host
Thomas Cuisine
08.2020 - 01.2021
Childcare Provider
The Well Community Church
01.2019 - 01.2020
Associate of Science -
Fresno City College
High School Diploma -
C.L.A.S.S.
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